Salisbury University students on campus

Physical Plant Service Center


Our Hours

Fall/Spring Semester: Monday-Friday, 7 a.m.-4:30 p.m.
Winter/Summer: Monday-Friday, 7 a.m.-4:30 p.m.

For Routine Work Request

The Physical Plant Work Request link is unavailable Thursday 10/20/22. Please call in requests to the Service Center between 7 a.m. and 4:30 p.m. at 410-677-3097. We will resume accepting online work requests at 7 a.m. Friday 10/21/22. For emergencies after hours, please contact University Police at 410-543-6222. Thank you! Please submit an online work request or call 410-677-3097

For Emergency Requests

Please call in all emergency requests to the Physical Plant Service Center at 410-677-3097 during the hours listed above. For emergencies after hours, nights and weekends, please call University Police at 410-543-6222. Emergency personnel will be dispatched. Examples of emergencies are:

  • Smoke or gas smell
  • Flooding or overflowing toilets or sinks
  • Safety or trip hazards such as ice or fallen trees or tree limbs
  • Electrical power outages
  • Person trapped in an elevator

Work Order Exceptions

Sometimes the work needed requires a different mode of request instead of the online work request. Exceptions include:

  • Event-Related Requests: Submit online workorder to Facilities Reservations (410-548-3344)
  • Bed Lofting: Contact University Housing (410-543-6040)
  • Cable TV or Telephone Repairs: Call the switchboard at 410-543-6000
  • Cable TV Moves or Changes: Contact Telecommunications (410-543-6501)
  • Keys: Submit workorder to University Police (410-543-6222) – They will assign key control numbers and forward to Physical Plant.
  • Vending Machine Issues: Contact University Dining Services at 410-543-6105

For questions concerning the Physical Plant Service Center, please contact Nancy Birch, Service Center Manager at 410-677-4981 or