New ProCard Holder Information

Check Your Card | Changes to Cardholder Information | Safe Guards | Card Security | What If You Lose Your Card, or It Is Stolen? | Card Controls and Restrictions

Check Your Card

  • Name
  • Sign Your Card
  • Activate Your Card

Changes to Cardholder Information

  • Cardholder Name, Address Changes (Use Information/Maintenance Form)
    • Notify Program Administrator in Writing
  • Credit or Transaction Limit Changes
    • Department Head Send to Program Administrator in Writing
  • Leave Department Employment
    • Surrender Card to Associate Vice President, Administration and Finance

Information/Maintenance Form (PDF)

Safe Guards

  • Cardholders sign agreement.
  • Department head approves cardholder agreement.
  • Purchases are Tracked to Cardholder
  • Transaction log/visa statement reviewed for appropriateness.
  • Purchasing and Comptrollers Office get automated transaction detail.

Dispute Form (PDF)

Card Security

  • Use of Your Card or Your Account Number by Anyone Other Than You is Prohibited
  • Secure Card and Account Number at All Times
  • REMEMBER YOU ARE RESPONSIBLE FOR ALL CHARGES MADE TO YOUR CARD!!

What If You Lose Your Card, or It Is Stolen?

  • Immediately Contact Program Administrator in Procurement
  • If After Hours Contact U.S. Bank at: 1-800-344-5696 (This number is available 24 hours a day, 7 days a week)
  • Contact the Police
  • Complete Disputed Item Form
  • No Personal Liability if Card is Lost or Stolen

Card Controls and Restrictions

  • Use of Your Card or Your Account Number by Anyone Other Than You is Prohibited
  • Secure Card and Account Number at All Times
  • REMEMBER YOU ARE RESPONSIBLE FOR ALL CHARGES MADE TO YOUR CARD!!
  • Maximum Single Purchase Limit - $5,000
  • Restrictions by Merchant Category
  • Travel
  • Restaurants, Liquor
  • Entertainment (Recreational Services, etc.)
  • Some Personal Services such as Photographic Studios
  • Alcohol
  • Gifts of Sentiment such as flowers
  • Unincorporated Businesses
  • Do Not String Purchases to Avoid the Single Purchase Dollar Limit. Stringing depends on what you know at the time of purchase.