Salisbury University students on campus

Student Grievance Policy

Salisbury University has established the Student Academic Grievance Policy to give students of the University community a forum in which to address concerns related to academic matters (e.g. grade disputes and professional program dismissals when they do not involve an academic integrity violation). The policy provides a method for aggrieved students to express substantive complaints about academic matters and have them resolved in a timely fashion. The following matters are not covered by these grievance procedures:

  • Claims involving alleged discrimination or harassment
  • Claims relating only to alleged violations of policies which were promulgated exclusively by the University System of Maryland, actions of the Board of Regents or actions of the Chancellor of the System, over which SU has no jurisdiction
  • Grievances against University police officers that could result in the imposition of any discipline against the officer(s)
  • Student Academic Integrity Violations
  • Student Academic Misconduct Violations

(BOR II-4.00)

Informal Grievance

Students are encouraged to attempt to resolve differences between themselves and others in an informal manner prior to initiating a formal grievance under this policy. This may entail only a conversation in which the views of both parties are aired in a mutually satisfactory manner or a conversation using a neutral third party for mediation. In the cases in which the differences involve a faculty member, and the differences are not resolved informally between the faculty member and the student, the student is encouraged to consult with the department Chair prior to filing a formal grievance. If an informal resolution cannot be achieved, the grievant may elect to begin the formal grievance procedure that follows.

Formal Grievance

NOTE: Extenuating circumstances may cause the Office of Academic Affairs to extend the suggested time outlined below.

Committee Review of Evidence

The Committee normally has 15 working days from receiving the formal grievance to decide among the following options:

Committee Findings

After the Committee has completed its review, the Committee shall issue a written decision based on findings of fact and conclusions, including procedures followed and any applicable University policies and procedures, usually within 10 working days, and shall provide a copy of the findings to all directly involved parties, including, but not limited to, the parties involved, the department Chair, the Dean of the school, the Office of Academic Affairs and the Associate Vice President of Academic Affairs.

Appeal of Committee's Findings

If either party elects to appeal the decision of the Committee, they must provide written notice of the appeal to the Provost, within 10 working days from the date of the Committees written decision. The written appeal should set forth all of the reasons that support reversal of the Committees decision and include any supporting documentation.

The Provost has the discretion to take any action necessary to thoroughly complete a review, and then will issue a decision, which will be binding and final. The decision will be conveyed in writing to the student, the faculty member, department Chair, Dean of the school, the Associate Vice President of Academic Affairs, and the Academic Policies Committee usually within 10 working days.