Salisbury University students on campus

FERPA for Student’s Family Members

The Family Education Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records. FERPA affords eligible students certain rights with respect to their educational records. An “eligible student” under FERPA is a student who is 18 years of age or older or who attends a postsecondary institution.

Do parents have a right of access to their child’s educational records?

FERPA defines an eligible student as a student who has reached 18 years of age or is attending a postsecondary institution at any age. This means that, at the secondary level, once a student turns 18, all the rights that once belonged to his or her parents transfer to the student.

Requesting access to your student’s educational records

Family members can initiate a request for access to their student’s information through SU’s Family Experience Portal. On the day after the request is approved, the family member will have access to view the student’s information. Data displayed in the Portal is updated nightly .

Family Members Can Sign Up for Free

  1. Complete a quick on-boarding survey.
  2. Click on “Discover Communities” and add those that interest you.
  3. Update your profile. Users can click the person icon in the top right corner of the page and click “Edit my Profile.”
  4. Update notification settings. Users can click the person icon in the top right corner of the page and click “Edit Notification Preferences.” Get alerts when something changes!

Connecting to Your Student

  1. To connect to your student, click the graduation cap icon in the top-right corner of the page. Please note that your student must approve the request. Only then will you be able to access their information the following day.
  2. Enter the student's Salisbury University email address.
  3. Family can request access to:
    • Student Holds – Accounts Receivable & Cashier’s Office
    • Student Information – Registrar's Office
    • Credit Hours – Registrar's Office
    • Account Balance - Accounts Receivable & Cashier’s Office
    • Financial Aid Records - Financial Aid & Scholarships

Having trouble connecting to your student?

  1. Cancel the request by clicking on the graduation cap; scroll to the bottom and click "Cancel this connection."
  2. Start a new request with the student's correct email address.
  3. Student gets an email and approves your request.

To accept their family member’s request, students must first accept the connection. Then they must approve the individual FERPA requests. Family members can either request everything or choose what they would like to see à la carte. Similarly, the student can either grant access to everything or pick and choose what they would like their family member to have access to. Students can revoke access at any time by logging into the Family Experience Portal with their SU single sign on username and password.