Vitus Ozoke

Culture and its impact on the interactions of individuals and groups is the core concern of this course. The norms, roles, values, beliefs and traditions of various ethnic and racial groups are primordial to an understanding of why there is conflict among groups. This class emphasizes cultural awareness as a means of more fully understanding the dynamics of controversies among different groups and examines a variety of “rational” systems, belief and value structures that directly clash with those of neighboring groups. Three hours per week with enhancement.

Examines services provided by conflict resolution practitioners. Topics include constructing training workshops, coordinating programs for local organizations, and addressing professional development issues such as self marketing, developing and presenting conflict intervention products, developing and maintaining a client base, and writing reports and evaluations. Prerequisite: CADR 500. Three hours per week.

Presents communication and problem solving theories relevant to conflict analysis and intervention. Focuses primarily on the human and emotional aspects of conflict and is highly pragmatic in nature focusing on communication and conflict resolution skills and models in a practice-based approach. May be taken twice under different subtitles. Prerequisites: CADR 200. Three hours per week with enhancement.

A special topics course with varying content developed in response to faculty and student interests. Three hours per week.

Business conflict can not only hurt profits but personal and professional relationships and, if left unchecked, can impact large groups of people outside the business setting. Conflict management techniques and processes are presented so that students will know how to more effectively manage conflict at an interpersonal level before they escalate into a scenario that requires more people to become involved and further drain business resources. Case studies, simulations and role-plays are used to teach conflict resolution skills that serve to prevent and manage conflicts from becoming destructive. Students will also learn how to become more effective negotiators through the use of interest-based tactics and strategies. Three hours per week with enhancement.

Explores various research methods for collecting, tracking, managing, and analyzing quantitative and qualitative data. Course includes a research project that employs various forms of data collection and analysis. Prerequisite: CADR 500. Three hours per week.