Salisbury University students on campus

Temporary Services

Due to temporary staffing changes, the Counseling Center is offering the following services for the fall 2021 semester.

Crisis Consultation

If you, or a student of concern, is in immediate danger call 911. If you are concerned about a student’s immediate safety, call University Police at 410-543-6222 or their local police department and explain the situation.

TimelyCare offers 24/7 virtual crisis consultations which are free for all SU students. You can access this service by downloading the TimelyCare app or by visiting the TimelyCare website and selecting TalkNow.

The Counseling Center also offers crisis appointments during regular business hours, Monday through Friday, 8:00am to 4:30 pm. However, if it is after 4 pm, it is recommended that you consider off-campus crisis resources. You can also use off-campus crisis resources afterhours, anytime SU is closed, or if it is preferred for any other reason.

To initiate a crisis appointment, students can call 410-543-6070 or come into the Counseling Center office, which is located on the second floor of the Guerrieri Student Union in room 263, and communicate their need to be seen immediately. If a student comes into the center they will be set up in a separate room to connect virtually with a clinician. In most cases the student will be asked to complete necessary paperwork, and will then be seen by the first available therapist to discuss the emergency and determine a plan. Examples of emergencies include recently experienced a traumatic event such as a sexual assault, having thoughts of hurting/killing selves or others, or experiencing symptoms of psychosis (i.e. hallucinations, delusions, or are not making logical sense in attempts to communicate or through behaviors.)

Consultation regarding students of concern

If the student is in immediate danger, call 911. If you are concerned about a student’s immediate safety, call University Police at 410-543-6222 or their local police department and explain the situation. If you are concerned for a student’s ability to keep themselves or others safe and are currently with, or in contact with, the student it is strongly recommended that you do not end your contact with them until you know they are connected with a Counseling Center staff, or another crisis resource.

To discuss your concerns about a student, you can call the Counseling Center at 410-543-6070 and ask to speak to a counselor. You will speak to the first available counselor. Do not use email to communicate your concerns for a student. If you are forwarding an email that is the reason for your concern, follow up with a phone call as soon as possible. Information about clients is confidential, however counselors can offer recommendations after discussing the student’s behaviors and emotional state.

Scheduled, one-time, non-emergency consultation

TimelyCare is available at no cost to SU students for telehealth. Their services include 24/7 consultation appointments and on-going individual counseling. To learn more, you can visit SU's TimelyCare website.

The Counseling Center is offering one-time, in person consultations. Some examples of when you may consider scheduling a Consultation are when you are unsure if you want to start counseling, would like help starting mental health treatment with an off-campus provider, have concerns related to your academics or other SU related concerns, or have another isolated issue that you believe can be resolved in one session.

To schedule a consultation, you can come into the Counseling Center, or call 410-543-6070, during regular business hours, Monday through Friday, 8:00am to 4:30 pm. All sessions will take place virtually, so plans must be made to have access to a private space and computer/device with internet connection. If this is not possible, contact the Counseling Center to discuss other arrangements. After scheduling, a reminder email will be sent to the student’s SU email address. Another email will be sent 30 to 45 minutes prior to the start time of the scheduled appointment. This email will include a link which directs students to a secure site where they will complete forms necessary to begin the process. Once the forms have been completed, the clinician will begin the virtual session. This initial appointment, including completing necessary forms, takes approximately 90 minutes, so students should plan accordingly when requesting an appointment.

Limited outreach services

All outreach requests will be determined on a case by case bases. Requests that are submitted in advance, can occur during regular business hours, and/or have more flexibility as to when they can be completed will have a higher probability of being fulfilled. To submit an outreach request, you can fill out the center’s Outreach Request Form.