Salisbury University students on campus

Operations During the Pandemic

Due to Salisbury University’s masking policies the Counseling Center staff will continue to offer services virtually throughout the fall 2021 semester. The best way to contact the Counseling Center is by phone at 410-543-6070.

Due to applicable mental health licensure laws, please be advised that the Salisbury University Counseling Center can only provide counseling services to students who are physically located in the State of Maryland at the time of service. If you are located outside of Maryland, we can provide short-term crisis support and/or referral assistance to a provider located within your state.

When the Counseling Center is closed, you still have access to support

If you have mental health concerns outside of regular business hours and wish to speak with someone you can access 24/7 mental health support through TimelyCare’s TalkNow service. To connect:

  1. Download the TimelyCare app or visit the TimelyCare Website.
  2. Register with your email address
  3. Choose TalkNow

If you are experiencing a mental health emergency, call 911, call University Police at 410-543-6222, or proceed to your nearest emergency department. You can find additional crisis response resources on our Crisis Resources webpage.

For the most up to date information about Salisbury University’s response to the pandemic, please visit SU’s COVID-19 webpage.

How to Schedule an Appointment During COVID-19

To learn more about our current services, visit our Temporary Services website. To schedule an appointment, students can call the Center at 410-543-6070 during regular business hours (Monday through Friday from 8:00 am to 4:30 pm.) After scheduling, a reminder email will be sent to the student’s SU email address. Another email will be sent 30 to 45 minutes prior to the start time of the scheduled appointment. This email will include a link which directs students to a secure site where they will complete forms necessary to begin the process. Once the forms have been completed, the clinician will begin the virtual session. This initial appointment, including completing necessary forms, takes approximately 90 minutes, so students should plan accordingly when requesting an appointment.

Self-Help Resources for Coping During the Pandemic

To find additional self-help resources visit our Self-Help Resources webpage. To learn more about our free online and mobile service visit our TAO (Therapy Assistance Online) webpage.