Technology Support Services Student Worker Training: IT Computer Labs
This module covers the basics about labs, including how to find out lab schedules, lab signage, troubleshooting and assisting with hardware, software and other lab issues.
- Opening, Closing and Roaming Labs
- Upkeep, cleaning, maintenance and other responsibilities
- Saving and backup
- Lab problems and resolving/reporting issues
- Printers (hands on)
- Scanners and locations
- Lab Schedules
- Lab Rules
- Lab Signs
- Lab Supplies
Referenced Materials and Links
Referenced materials can be found in the Help Desk folder on the O: drive.