Technology Support Services Student Worker Training: Job Basics

Instructor: Kevin Malone, Help Desk Manager

This module covers the basics of working at SU for Information Technology. This will cover such things that every employee needs to know, like IT Values, job descriptions, your accounts and how to use them, security and confidentiality, door access, etc. This is a one-session module.

Session Topics

Referenced Materials and Links

Referenced materials can be found in the Help Desk folder on the O: drive.