Frequently Asked Questions for
Faculty/Staff
Who do I call if my telephone is not
working?
If you are having a problem with your
telephone, contact the campus switchboard at x36000. Be sure to leave your
name, extension, building and room location and the nature of your problem.
I have forgotten my voicemail password. What do I do?
Contact the Telecommunications Office at
x36501. Your original password cannot be retrieved, so a temporary
password will be created for you to gain access to your account. You will
then be prompted to create a new password.
I have to attend a conference/travel off-campus. Can I borrow a
cell phone?
The Telecommunications Office does provide
loaner cell phones for anyone who has a need. Contact our office at least
5 days prior to your departure to reserve a phone. Upon pickup, please
provide a work order requesting the use of the equipment. Be sure to
include a valid account code to bill the charges. There is a one-time loan
fee, plus the cost of any calls placed while on your trip.
Is there an employee discount for my
personal cell phone?
There is no discount for cellular service for
employees of Salisbury University. There are discounts available for State
of Maryland employees. Visit our link on
cellular services
for more information.
I have rearranged my office. How do I get my phone and computer
connection moved to the other side?
A work order request is required for any
moves, adds or changes to your office or department. Visit our link on
work orders for more information.
How do I prevent callers from leaving me a message on my voicemail
while I am on vacation?
The campus voicemail system will allow you to
create an Unavailable Greeting that will block callers from leaving a message
while you are out of the office for an extended period of time. From the
main menu (within the voicemail system), press 4-Setup Options, 1-Greetings and
call transfer, 1-Change greetings, 3-Edit turn on other greetings, 6-Edit
unavailable greeting and record your message.
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