Faculty/Staff Support
The Telecommunications Office can provide support for all your needs related
to the following areas: telephone, voicemail, cellular phones, pagers, computer
connections, work order requests, directory listings, and calling cards.
Telephone
Contact us for any
questions/problems you may have regarding your telephone in your office or lab.
We have a full-time technician who can easily be dispatched to assist you.
To report a telephone problem, call the campus switchboard, x36000 or send an
email to
telecommunications@salisbury.edu and someone
will respond as soon as possible.
Voicemail
Each faculty/staff
member at Salisbury University has the option of utilizing the campus voicemail
system (UNIVERGE UM8500). Contact the Telecommunications Office if you
have forgotten your password or need a new account established. The system
is very easy to use. The
voicemail system guide
is available in the Faculty/Staff Directory each year.
Cellular Phones
The State of Maryland has a contract with AT&T Wireless and Verizon
Wireless to provide cellular service to state employees for state use only.
For more information about this service, click on
cellular services.
AT&T and Verizon Wireless do offer discounts to state employees for their
personal cellular phones. Please note that these offers are not available
in retail stores. It can only be acquired by contacting the rep directly.
AT&T - Chris Schley, 410-926-9754, E-Fax 1-866-818-0525 or
chris.schley@att.com Please mention
company code 2405242
Verizon Wireless- Chad May,
301-904-7400 or
chad.may@verizonwireless.com (To set up new service)
Verizon Wireless - 866-456-7892 (For existing service
discount) or
www.verizonwireless.com/getdiscount
Sprint/Nextel - Robert
Watson, 202-437-2766 or
Robert.Watson2@sprint.com
(To set up new service)
Sprint/Nextel -
1-800-390-7545 (For existing service, 15% discount, use CorpID: GLLMD_ZZZ with
Root Node: 0583881124 and IL Node: 0583881259).
Pagers
The State of Maryland has a contract with Aquis (Verizon
Wireless) to provide pager service to state employees. If you or your
department is in need of new or replacement equipment, contact Greg Tull at
extension 36048. The rates are low and the coverage is excellent.
Numeric Pager - $4.75
Alpha-numeric Pager - $12.45
Computer Connections
Contact the
IT Helpdesk,
x75454 (on-campus) or 410-677-5454 (off-campus) if at any time you are
experiencing a problem with your computer connection in your office, lab space
or SU dial-up. We have trained technicians on staff who can troubleshoot
the problem and have it resolved in a timely manner.
Work Order Requests
Should you or your department need your phone or computer moved
or relocated to another area, please submit a work order to our office. We
also handle your requests to install new services (voice/computer jacks) or to
purchase telecommunications equipment (telephones, headsets, cell phones).
For more information, visit the
work order webpage.
Directory Listings
The Telecommunications Office is responsible for the following
directory publications:
Contact our office if you have any additions or corrections to
make to your listing. The printed directories are updated during the
summer, while the online directories are updated as changes occur. Submit
your directory information to our department email address,
telecommunications@salisbury.edu
Calling Cards
Verizon calling cards are available to Salisbury University
employees who travel a great deal or who have a need for a card. A
work order
should be submitted to the Telecommunications Office to fulfill this request.
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