Executive Leader Lecture Series

Maribel Sierra Director Dell Social Media Services Group Tuesday, February 12, 2013 Holloway Hall Auditorium 3:30 p.m.   Students click here to sign up!

Maribel Sierra is Director of Social media services Group at Dell, where she is tasked to bring social business solutions to meet customer needs. She had previously lead Dell’s Social Media Listening and Engagement Strategy, of which building Dell’s Social Media Listening Command Center was part of her strategy. Work that has been recognized in multiple publications like Forbes, Mashable, and ZDNet. Her work around the Command Center has won the Open Leadership award from Altimeter, Bee Awards, CeBit innovation award in Australia and others.

She has served for 11 years at Dell across multiple roles, from operations, to supply chain to call centers.  She enjoys leading through Global organizations,  influencing strategy and driving change.

She is passionate about empowering customers to listen and engage real time with their customers, for long lasting relationships.

Maribel has an undergrad of Industrial Engineering from Northeastern University, a Masters in Engineering from MIT and an MBA from Sloan MIT.

Has been a keynote at events like: Affiliate Summit, Penn State Network of Trainers, NACCM, Socap Annual Conference, Digiday Social, Social Customer Executive Summit, among others.