Welcome to the Conflict Analysis & Dispute Resolution Subject Guide!

 

This subject guide is intended to be a starting point for your research on conflict analysis and dispute resolution topics.  Recommended databases, journals, reference tools, and websites are listed (and linked when it is an electronic resource) from the menu above. 

This Subject Guide was compiled by the library liaison to the CADR Department, Krista Knapp.  If you have questions, please use the information below to contact Krista!

This page was last updated on 4/14/2009.

Jump to:  Books in Blackwell Library
               Suggested Keywords
               Books from Other USMAI Libraries
               Interlibrary Loan Books/Worldcat

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Books in Blackwell Library

Search the online Library Catalog for books in Blackwell Library.  You can search by Title, Author, Subject or Keyword, or you can do a browse search.   The books you can check out say "Stacks" before the call number and are located on the second floor of the library.  If you feel like browsing, here is a website that explains Library of Congress Classification, which is how books are organized in our library.

Click here for a list of newly added titles in the subject area of Conflict Analysis and Dispute resolution.

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Suggested Keywords

Students often have a hard time getting started with research because coming up with appropriate search terms can be a big challenge.  Sometimes researchers try to use terms that are too broad and they get way too many results, and other times terms that are too narrow may not yield any results at all.  This list of keywords can help you get started.  You can add the name of a company, industry, country, war, ethnic group, or whatever your topic is focused on to some of these terms for more relevant results.

conflict resolution	peace education	leadership development
conflict transformation	organizational development	intercultural conflict
conflict management	dialogue	cross cultural conflict
environmental conflict	collaboration	intercultural communication
dispute management	consensus	social psychology
dispute settlement	consensus building
peace studies	negotiation

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Books from Other USMAI Libraries

If you are a student, faculty, or staff member of Salisbury University, you have access to the library collections of all of the University of Maryland affiliated universities through our shared library catalog. 
To borrow a book from another campus, follow these steps:

• Select "Choose Campus" from the menu at the top

• Choose a campus or USMAI for all the campuses

• Perform the search

• When you find a book you want that is not at SU, click on the location link

• Click the request button if the item is available

• Log in with the information from your Gull Card and complete the request

• The book will be available for you to pick up in Blackwell in 3-5 business days

View a short tutorial that shows this process in action!

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Books from Interlibrary Loan/Worldcat

Interlibrary Loan is a great tool that allows you to borrow a book from libraries outside the USMAI system.  Before you submit a request, make sure that we don't own the book here at SU or at one of the other USMAI institutions.  If not, you can submit a request through ILL Express. 

You can also search Worldcat, which is a huge catalog of materials from libraries all over the world.  If the book you want is in a library, chances are pretty good you will find it in Worldcat! 
If you find the book you want and you know it is not available at SU or any USMAI campus, then you can click the Find It button and then request the book through Interlibrary Loan.  The advantage of doing it this way is that you don't have to fill in all the information about the book!

Click here to go to the Interlibrary Loan webpage.  For more information, view a short tutorial about Interlibrary Loan.

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Class Guides:
 

CADR200: Foundations of Conflict and Dispute Resolution
CADR 201: Conflict Resolution Processes
CADR 401: Dispute Systems Design
CADR 402: Senior Seminar
CADR 404: Negotiation and Conflict Management in Business
CADR 520: Structural and Systemic Conflict and Dispute Systems

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Databases

Use databases to find articles on your topic.  Some databases will have the full text of the entire article available within the database, others will only have a citation for the article.  Use the Find-It button to determine how to access the full article when there is no electronic full-text.  Read more about the
Find-It Button and Understanding Scholarly Communication below, after the list of databases!

NOTE: These links will only work from on campus.  From OFF CAMPUS, log into Research Port using the barcode on the back of your Gull Card.  Watch this tutorial to see how!

General/Multidisciplinary/Newspaper Databases

• Academic Search Premier

• JSTOR Arts & Sciences

• Lexis-Nexis Academic

• National Newspapers

• Web of Science

Subject Specific Databases*

• America: History and Life

• Business Source Premier 

• CIAO - International Affairs

• Communication & Mass Media Complete

• Contemporary Women's Issues

• CQ Weekly - U.S. Congress

• ERIC - Education

• GEOBASE - Environmental topics

• Lexis-Nexis Academic - Legal information

• Military and Government Collection

• PsycINFO - Psychology

• Social Sciences Abstracts

*Conflict Analysis and Dispute Resolution is a multidisciplinary field, so you may find great resources in a database for a related field.  Looking for dispute resolution in an educational setting?  Try ERIC!  Looking for something with an economic spin?  Try a business or economics database.  If the area you are interested in does not have a database represented in this list, try the guide for that subject.  Or, check out a list of databases here.

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The Find-It Button

It's a bit like magic, really.  The Find It button does three things:

• Looks in all of our databases to see if the document you want is available full-text in another of our databases.  If so, it links you to it!

• Links you to the library catalog when we have the item you want in print or microform.

• Links you to ILLiad (interlibrary loan) so you can borrow the item from another library if we don't have access electronically or in print.

The Find It button is YOUR FRIEND!!!  Click here to see the Find It button starring in a short tutorial!

You can also use the Citation Linker, another fabulously cool tool.   It is useful when you are reading an article and it cites another article that looks like it would be super useful for your research.   You plug in the citation information for that article and can find out how to access it, whether it be electronically, physically in the library, or through Interlibrary Loan.  It works the same way as Find It, but you don't have to be in a database.

Learn more about the Citation Linker!

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Understanding Scholarly Communication

Many times, instructors insist that you use scholarly sources for your papers.  What does that mean?  Check out this handy dandy chart for the details!

Here are the basics:

Popular Magazines:

• glossy, pretty pages with lots of advertisements and pictures

• written by hired reporters for a general audience

• short, easily read articles

Scholarly Journals:

• somewhat dull looking - very few pictures or advertisements

• written by experts in the field and reviewed by other scholars before publication

• long articles with citations and bibliographies at the end

Why should you use the library and not just use Google to find some good websites?

Most of the time, scholarly publications are not available to the general public, nor are they available for free on the internet.  Individuals or organizations (such as a library) subscribe to these publications.  Because subscriptions are expensive, many choose to access this content through libraries. 

Often, content from scholarly journals is indexed in databases that the library subscribes to.  The content is on the web, but it is not accessible unless you are affiliated with the institution who is subscribing.  It isn’t the same thing as just finding a website through a regular Google search.  Sometimes the full text of the article is available through the database; other times it is only a citation to the article and you will need to find the print version of the article in the library or order the article through interlibrary loan if we don’t subscribe to it.

So, basically what I'm saying is that the only way you can access this scholarly information for free is by using the library databases! 

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Conflict Analysis & Dispute Resolution Journals

This is a list of journals relevant to Conflict Analysis that are available in print in the library or electronically through one of our databases.  Please be advised that this is not a comprehensive list of journal titles.  For complete records of all the journal holdings, search catalogUSMAI or the Periodical Holdings List in Blackwell Library Reference.  Because holdings and subscriptions change from time to time, this list may not be entirely current, but I will do my best to keep it updated.  If you have any questions or problems accessing the journals, please call or email your friendly Liaison, Krista Knapp, or stop by the Reference Desk.

* Indicates that full text is not available for the current year.

Journal Title	Dates
Crisis: The Journal of Crisis Intervention and Suicide Prevention   Full text available from PsycARTICLES	2000+
Family Process - Print/Microfilm available in Blackwell Library   Full text available from Academic Search Premier	1968+ 2000+ *
Family Relations - Print available in Blackwell Library   Full text available from JSTOR	1980+ 1980-2001
Human Organization - Print available in Blackwell Library   Full text available from Proquest ABI/Inform	1975+ 1996+
Human Relations - Print available in Blackwell Library   Full text available from Proquest ABI/Inform	1964+ 1992+ *
International Organization - Print available in Blackwell Library   Full text available from Business Source Premier   Full text available from JSTOR	1967+ 1965+ 1947-2003
International Peacekeeping - Full text available via Academic Search Premier	2000+ *
International Social Science Journal - Print available in Blackwell Library	1972+
International Social Science Review - Print available in Blackwell Library    Full text available via Academic Search Premier	2004+ 1993+
International Studies Quarterly - Print available in Blackwell Library   Full text available via Academic Search Premier   Full text available via JSTOR	1981-2002 1992+ * 1967-2001
Journal of Conflict Resolution - Print available in Blackwell Library   Full text available from Proquest ABI/Inform   Full text available from JSTOR	1960+ 1995+ * 1957-2003
Journal of Dispute Resolution - Full text available from LexisNexis Academic	1995+
Journal of Human Resources - Print available in Blackwell Library   Full text available from Business Source Premier	latest 3 years 1966+ *
Journal of Peace Research - Print available in Blackwell Library   Full text available from JSTOR	1982+ 1964-2003
Journal of Political and Military Sociology - Full text available from   Academic Search Premier	2001+
Journal of Rural Studies - Full text available from Science Direct	1995+
Journal of Social Issues - Print available in Blackwell Library   Full text available from Academic Search Premier	1966-2004 1998+ *
Labor Law Journal - Print/microfilm available in Blackwell Library   Full text available from Business Source Premier	1965+ 1949+
Law and Contemporary Problems - Print available in Blackwell Library   Full text available from LexisNexis	1972+ 1996+
Law and Society Review - Full text available from LexisNexis	1992+
Legislative Studies Quarterly - Print available in Blackwell Library   Full text available in JSTOR	1977+ 1976-2001
Middle East Policy - Print available in Blackwell Library   Full text available in Academic Search Premier Peace and Change - Print available in Blackwell Library   Full text available from Academic Search Premier	1992-1996 2001+* 1989+ 1975+ *
Peace, Conflict and Development - Full text available from DOAJ	2002+
Peace Review - Full text available from Academic Search Premier	1996+ *
Peace Watch Online - Full text available from http://www.usip.org/peacewatch/ Rural Sociology - Print available in Blackwell Library   Full text available from Academic Search Premier	1996+ 1936+ 2001+
Social Policy - Print/microfilm available in Blackwell Library   Full text available from Academic Search Premier	1970+ 1990+
Social Problems - Print/microfilm available in Blackwell Library	1953+
Suicide and Life Threatening Behavior - Print available in Blackwell Library	1976+
Urban Studies - Print available in Blackwell Library   Full text available from Academic Search Premier	1976-2005 1993+ *

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Jump to:
What is a Reference Tool?            Conflict Resolution & Area Specific            Social Issues
War & Military                             Online Sources

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What is a reference tool? 

• A reference tool is a resource that is used to uncover a specific fact or piece of information.  Reference tools are generally not intended to be read sequentially or cover-to-cover.
• Reference tools contain specific facts, definitions, overviews, background information and citations to other relevant resources.
• Reference tools are helpful in narrowing a topic.
• Reference tools provide definitions of concepts.
• Reference tools include encylopedias, dictionaries, biographies, bibliographies, handbooks, atlases, maps, and thesauri.
• Reference tools are a great place to start research!
• Reference books in Blackwell Library are located on the main floor and have call numbers that start with the letters REF.
   

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Conflict Resolution/ Area Specific Reference Books

• An Encyclopedic Dictionary of Conflict and Conflict Resolution, 1945-1996
  REF D842 .J47 1998
• Encyclopedia of the Stateless Nations : Ethnic and National Groups around the World  REF D860 .M56 2002
• The ABC-CLIO Companion to the American Peace Movement in the Twentieth Century  REF JX1961.U6 L83 1994
• Atlas of World Political Flashpoints
  REF G1046.F1 A5 1993
• Encyclopedia of the Palestine Problem
  REF DS119.7 .N2928
• Encyclopedia of Modern Asia
  REF DS4 .E53 2002 (6 volumes)
• Oxford Encyclopedia of the Modern Islamic World
  REF DS35.53 .O95 2001 (4 volumes)
• Jewish Encyclopedia
  REF DS102.8 .J65 (12 volumes)
• Encyclopedia of African Nations
  REF DT14 .E43 2002
• The Columbia Gazetteer of the World
  REF G103.5 .C645 1998 (3 volumes)
• Encyclopedia Britannica World Atlas
  REF G1021 .C64 2006
• Countries and Their Cultures
  REF GN307 .C68 2001 (4 volumes)
   

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Social Issues Reference Sources

• Encyclopedia of Sociology
  REF HM425. E5 2000 (5 volumes)
• Demographics of the U.S.
  REF HB 849.49 R875 2003
• Labor Conflict in the United States : an Encyclopedia
  REF HD5324 .L32 1990
• Encyclopedia of Religion
  REF BL31 .E46 1987 (16 volumes)
• Statistical Abstract of the United States
  REF HA202 .U52 2007
• Encyclopedia of Environment & Society
  REF HM856 .E53 2007 (3 volumes)
• West's Encyclopedia of American Law
  REF KF154 .W47 1998 (12 volumes)
• Encyclopedia of Education
  REF LB15 .E47 2003 (8 volumes)
   

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War and Military Reference Sources

• Warfare and Armed Conflicts
  REF D214 .C55 1992
• Chronicle of the First World War
  REF D523 .G634
• World War II
  REF D743.5 .P57 1996
• Encyclopedia of the Vietnam War
  REF DS557.7 .E54 1998 (3 volumes)
• Korean War: An Encyclopedia
  REF DS918 .K5656 1995
• Encyclopedia of U.S. Foreign Relations
  REF E183.7 .E53 1997 (4 volumes)
• Reference Guide to U.S. Military History
  REF E181 .R34 (5 volumes)
• Encyclopedia of the American Military
  REF UA23 .E56 1994 (3 volumes)
   

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Online Reference Sources

• Citation help from the Purdue Online Writing Lab
• Country Studies  - from the Library of Congress
• FedStats - gateway to statistics from over 100 U.S. Federal agencies
• FirstGov - U.S. government information; menu and keyword searching
• Funk and Wagnall's New World Encyclopedia
• International Law Resources - Cornell Law Library
• LII.org : Ready Reference & Quick Facts collection
• National Atlas of the United States - online interactive map database
• OFFSTATS: Official Statistics on the Web
• Stateline - information on state-level issues

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Conflict Analysis Bookmarks

Collections of Articles, and other sources

• Mediate.com: http://www.mediate.com/index.cfm

• Conflict Resolution Information Source: http://crinfo.org/

• Conflict Information Consortium: http://conflict.colorado.edu/

• ADR (Alternative Dispute Resolution) World: http://www.adrworld.com/about

• Berghof Handbook for Conflict Transformation: http://www.berghof-handbook.net/std_page.php?LANG=e&id=1

• George Mason Conflict Analysis and Resolution: http://library.gmu.edu/resources/socsci/conflict.html
   

Associations

• The Assocation for Conflict Resolution: http://www.acrnet.org/

• Coexistence International: http://www.brandeis.edu/coexistence/

• Alliance for Conflict Transformation: http://conflicttransformation.org/

• Peace and Collaborative Development Networking:  http://internationalpeaceandconflict.ning.com/

• Nidr.org:  http://www.cnomy.com/?dn=nidr.org&pid=1PONU28HS
   

Community

• Mediation Network of North Carolina: http://www.mnnc.org/

• New York State Dispute Resolution Association: http://www.nysdra.org/

• National Association for Community Mediation: http://www.nafcm.org/
   

Campus Mediation

• University Dispute Resolution Project: http://www.gmu.edu/org/udrp/
   

Alternatives to Violence

• Alternatives to Violence Project: http://www.avpusa.org/
   

Business/commercial

• Certified Trainers of Workplace Mediation: http://www.mediationworks.com/map/index.html

• Mediation Training Institute: http://www.mediationworks.com/index.html
   

Restorative Justice

• Restorative Justice Online: http://www.restorativejustice.org/

• Restorative Justice Project: http://peace.fresno.edu/rjp/

• Victim Offender Reconciliation Program:  http://vorp.org/
   

 Dispute Systems

•  http://search.bnet.com/search/conflict+resolution+and+integrated+conflict+management+system.html
   

 International

• Conciliation Resources: http://www.c-r.org/index.php

• International Relations and Security Network: http://www.isn.ethz.ch/

• United States Institute of Peace: http://www.usip.org/aboutus/index.html

• International Peace Academy: http://www.ipacademy.org/

• Online Training Program on Intractable Conflict: http://www.colorado.edu/conflict/peace/

• INCORE: International Conflict Research: http://www.incore.ulst.ac.uk/

• MIT Cascon System for Analyzing International Conflict: http://web.mit.edu/cascon/
   

Interreligious

• World Conference of Religions for Peace:  http://www.wcrp.org/
   

Dialogue

•  National Coalition for Dialogue and Deliberation: http://www.thataway.org/

•  Public Conversations Project:  http://www.publicconversations.org/pcp/index.php

•  Global Majority:  http://www.globalmajority.com/

•  Search for Common Ground:  http://www.sfcg.org/
   

CR in Education

• Community Boards:  http://communityboards.org/

• Creative Response to Conflict:  http://www.planet-rockland.org/conflict/

• Educators for Social Responsibility:  http://www.esrnational.org/home.htm

• Peace Games:  http://www.peacegames.org/

• Triune Arts:  http://www.triune.ca/

• Consortium on Negotiation and Conflict Resolution:  http://law.gsu.edu/cncr/index/research
   

CR in Higher Education

The Center for Conflict Resolution’s website has links to all higher education programs in the US and many other countries.

• Nova Southeastern Conflict Analysis and Resolution: http://www.nova.edu/shss/DCAR/

• Eastern Mennonite Center for Justice and Peacebuilding: http://www.emu.edu/ctp/

• University of North Carolina School of Government: http://www.iog.unc.edu/

• Columbia University International Center for Cooperation and CR: http://www.tc.columbia.edu/icccr/

• University of Victoria Institute for Dispute Resolution: http://dispute.resolution.uvic.ca/

• Syracuse Program for the Analysis and Resolution of Conflicts: http://www.maxwell.syr.edu/parc/

• George Mason Institute for Conflict Analysis and Resolution: http://www.gmu.edu/departments/ICAR/

• Harvard Law Program on Negotiation:  http://www.pon.harvard.edu/

• University of Denver Conflict Resolution Institute:  http://www.du.edu/con-res/

• Kent State Center for Applied Conflict Management:  http://www.kent.edu/cacm/

• Oregon State Conflict Management and Negotiation: http://oregonstate.edu/instruct/comm440-540/

• Stanford Center on International Conflict and Negotiation: http://www.law.stanford.edu/program/centers/scicn/mediation/
   

Environmental/Public Policy

•  U.S. Institute for Environment Conflict Resolution:  http://www.ecr.gov/

•  Community Based Collaboratives Research Consortium:  http://www.cbcrc.org/

•  National Civic League:  http://www.ncl.org/

•  The Loca Institute:  http://www.loka.org/

•  Consensus Building Institute:  http://www.cbuilding.org/

•  RESOLVE: Results Through Consensus:  http://www.resolv.org/

•  Federal Mediation and Conciliation Service:  http://www.fmcs.gov/internet/

•  The Colorado Internet Center for Environmental Problem Solving:  http://www.colorado.edu/conflict/environment/

•  The Massachusetts Office of Dispute Resolution:  http://www.umb.edu/modr/index.html

•  Florida Conflict Resolution Consortium:  http://consensus.fsu.edu/

•  National Network for Collaboration:  http://crs.uvm.edu/nnco/

•  Conflict Resolution, Research and Resource Institute:   http://www.cri.cc/pages/criframes.html

•  Marasco Newton Group:  http://www.marasconewton.com/

•  EPA's Conflict Prevention and Resolution Center:   http://www.epa.gov/adr/

•  Western Rural Development Center:  http://extension.usu.edu/WRDC/

•  National Roundtable on the Environment and Economy:  http://www.nrtee-trnee.ca/eng/index-eng.html

•  EPA National Dialogue:  http://www.network-democracy.org/epa-pip/

•  Resources for the Future:  http://www.rff.org/

•  The World's Water:  http://worldwater.org/conflict.html

•  International Association for Public Participation:  http://www.iap2.org/

•  Sanda Kaufman's Web Resources:  http://urban.csuohio.edu/~sanda/

•  World Resources Institute:  http://www.wri.org/

•  Wise Use:  http://www.cdfe.org/wiseuse.htm

•  International Institute for Environment and Development: http://www.iied.org/research.html

•  EnviroLink:  http://www.envirolink.org/

•  ICLEI—Local Governments for Sustainability:  http://www.iclei.org/

•  Massachusetts Office of Dispute Resolution:  http://omega.www.umb.edu/~resolution/

•  Best Practices for Government Agencies (pdf file):   http://law.gsu.edu/cncr/images/higher_ed/papers/BestPracticesforGovtAgenices.pdf

•  Hewlett-ACR-EPP White Paper Project:  http://consensus.fsu.edu/epp/
   

 Online Mediation

•   Commercial and International Arbitration: http://www.e-global.es/arbitration/

•   Smart Settle:  http://www.smartsettle.com/flash.html

•   Online Dispute Resolution:  http://www.odr.info/

•   Square Trade:  http://www.squaretrade.com/cnt/jsp/odr/overview_odr.jsp

•   Wikipedia Article on Online Dispute Resolution:  http://en.wikipedia.org/wiki/Online_Dispute_Resolution

•   Divorce Mediation: http://www.mediate.com/articles/melamed9.cfm

•   20 Concepts and Recommendations:  http://www.mediate.com/articles/20concepts.cfm

•   Integrating the Internet:  http://www.mediate.com/articles/melamed8.cfm
   

Legal

•   American Bar Association Dispute Resolution:  http://www.abanet.org/dispute/
   

 Facilitation

•  The Grove Consultants International:  http://www.grove.com/site/index.html
   

 Cross-Cultural

•   Indian Dispute Resolution Services:  http://www.indiandispute.com/

•   Diamond Management Consulting:  http://www.diamondmc.com/diamond.html

•   Attribution Theory:  http://www.as.wvu.edu/~sbb/comm221/chapters/attrib.htm

•   How To Know God.com:  http://www.howtoknowgod.com/

•   Republic of Lakotah:  http://www.lakotafreedom.com/
   

 Journals, etc.

•   Conflict Resolution Forum:  http://studentorgs.gwu.edu/crf/Programs/

•   Resources from Jossey-Bass:  http://www.josseybass.com/WileyCDA/Section/id-131471.html

•   Resources from SAGE:   http://www.sagepub.com/home.nav

•   International Association for Conflict Management: http://www.iacm-conflict.org/ncmr/

•   Online Journal of Peace and Conflict Resolution:  http://www.trinstitute.org/ojpcr/

•   Conciliation Resources:   http://www.c-r.org/index.php

•   Forum: Qualitative Social Research:  http://www.qualitative-research.net/fqs/fqs-eng.htm

•   Journal of Conflict Resolution:  http://jcr.sagepub.com/

•   United States Institute of Peace Journals:  http://www.usip.org/library/online_journals.html

•   Conflict Resolution Information Source:    http://www.crinfo.org/
   

 Nonviolent Protest

•    GhandiServe Foundation:  http://www.gandhiserve.com/

•    Martin Luther King Research and Education Institute:  http://www.stanford.edu/group/King/
   

 Spirituality

•    ACR Spirituality Section:   http://www.mediate.com/acrspirituality/

•    Forum on Religion and Ecology:  http://environment.harvard.edu/religion/
   

 Other – World Peace Index, individual firms, etc.

•    Vision of Humanity:  http://www.visionofhumanity.com/index.php

•    Aria Group:  http://www.ariagroup.com/main.html

•    Mary Parker Follett:  http://sunsite.utk.edu/FINS/Mary_Parker_Follett/Fins-MPF-01.html

•    JAMS, Resolution Experts:  http://www.jamsadr.com/

•    Consulting and Conciliation Service:  http://www.conciliation.org/

•    Dimostenis' Conflict Resolution Page:  http://www.geocities.com/Athens/8945/

•    Civil Rights Mediation:  http://www.civilrightsmediation.org/
   

 Getting a Job

•    School to Work Series:   http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/stw-seri.htm

•    Salisburty University Career Services:  http://www.salisbury.edu/careerservices/students/

•    Idealist.org:   http://www.idealist.org/

•    DevNetJobs.org:  http://www.devnetjobs.org/

•    Green Dream Jobs:  http://www.sustainablebusiness.com/index.cfm/go/greendreamjobs.main/

•    Environmental Jobs and Careers:  http://www.ejobs.org/

•    Environmental Career Opportunities: http://www.ecojobs.com/index.php

•    PhD Resources:  http://www.grad.washington.edu/envision/phd/index.html

•    Alliance for Conflict Transformation:  http://conflicttransformation.org/  Note: This is a  jobs list that we subscribe to – you can regularly check what jobs are out there. To log in our username is conflictresolutionjobs and our password is salisbury
   

Special thanks to Rachel Goldberg for providing these links!

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