Blackwell Library

 

Holloway Hall

CADR404- Research Guide
Negotation and Conflict Management in Business

Getting Help

Hi, I'm Krista Knapp, your friendly reference/instructional librarian, and I'm here to help you!

Here's how to get in touch with me when I'm not at the Research Services desk:

My hours at the Research Services Desk:

  • Mondays 8am-12pm

  • Wednesdays 8am-10am

  • Thursdays 10am-2pm

Stop by and say hi!  And, if those hours aren't convenient for you, then drop me an email so we can set up an appointment to meet in my office!

You can also get help 24 hours a day/7 days a week through the Maryland AskUsNow chat reference service:  http://askusnow.info/

Background Information

Reference sources are a good place to start your research.  What is a reference source?  A reference source is something you consult for a specific piece of information, not something you read from cover to cover.  Reference sources include encyclopedias, dictionaries, handbooks, thesauri, atlases, almanacs, directories, etc.  Blackwell Library's reference collection is located on the main floor.  Consult the Library of Congress Classification outline to see the call number area for your topic.

Why can't I just use Wikipedia, you ask? Well, anybody and their brother can get on Wikipedia and write whatever they want, for starters!  Plus, there are tons of more reliable, authoritative sources out there for you to use.  And, I just can't resist sharing my favorite Colbert Report clip about the downfalls of Wikipedia.  View it here (and please ignore the brief commercial at the beginning!):

http://www.comedycentral.com/motherload/index.jhtml?ml_video=72347

Finding Books

Find books in Blackwell Library using our online library catalog.  Books in our library are arranged using Library of Congress Classification.  The books you can check out are located on the second floor of the library.  If you ever have trouble finding a book you want, PLEASE ask for help at the Research Desk!

Find books from other USMAI Libraries.  You can also borrow books from any of the USMAI affiliations by selecting the "choose campus" link at the top of the catalog page and then selecting "USMAI All Campuses."  When you find a book you want that is not in Blackwell, click the "request" button and use your ID number to login.  You can have the book delivered to Blackwell within 3 or 4 days.  View this tutorial to see how it's done!

Books from Interlibrary Loan/Worldcat
Interlibrary Loan is a great tool that allows you to borrow a book from libraries outside the USMAI system.  Before you submit a request, make sure that we don't own the book here at SU or at one of the other USMAI institutions.  If not, you can submit a request through ILLiad

You can also search Worldcat, which is a huge catalog of materials from libraries all over the world.  If the book you want is in a library, chances are pretty good you will find it in Worldcat!  If you find the book you want and you know it is not available at SU or any USMAI campus, then you can click the Find It button and then request the book through Interlibrary Loan.  The advantage of doing it this way is that you don't have to fill in all the information about the book!

Click here to go to the Interlibrary Loan webpage.
Here's a short tutorial about how to use ILL!

Finding Articles

Ask yourself if you need scholarly sources or popular sources for your assignment.  Many times, your professor will insist on scholarly sources.  What does that mean?  Find out using this handy-dandy chart.

Here is a list of journals that may be useful. 

We have several databases you can use to search for journal, magazine, or newspaper articles.  Some of them only give a citation to the article, and some have the full-text. 

Here is a list of databases you might want to try: (Note: You will be asked to log in with your Gull Card barcode number if you are off campus.)

MULTIDISCIPLINARY & NEWSPAPERS:

  • Academic Search Complete - a multidisciplinary database from EBSCO with a mix of scholarly and popular resources, a lot of full-text and Find It links when there is no full-text available

  • JSTOR - scholarly full-text resources; the newest documents are 3-5 years old.

  • Lexis-Nexis Academic - this database contains full-text world news, legal and business information.

  • National Newspapers - a collection of full-text major newspapers including The New York Times and Washington Post.

SUBJECT-SPECIFIC:

  • ABI/Inform - a business database from ProQuest.
     
  • Business Source Premier - company, industry, business information with the familiar EBSCO interface. 

  • Communication & Mass Media Complete - our database for Communication and Media studies!  An EBSCO database like Academic Search Premier, you will find both scholarly, popular and trade sources as well as full text and citations.

  • CQ Weekly - Congressional Quarterly Weekly -  your opportunity to find out what's going on in Congress!

  • Social Sciences Abstracts - articles and citations for interdisciplinary fields such as addiction studies, anthropology, corrections, economics, gender studies, gerontology, minority studies, political sciences, psychology, sociology, and more

  • ScienceDirect - could be useful for environmental conflict issues.

  WHAT DOES THAT CUTE LITTLE FIND IT BUTTON DO, ANYWAY?

It's a bit like magic, really.  The Find It button does three things:

  • Looks in all of our databases to see if the document you want is available full-text in another of our databases.  If so, it links you to it!

  • Links you to the library catalog when we have the item you want in print or microform.

  • Links you to ILLiad (interlibrary loan) so you can borrow the item from another library if we don't have access electronically or in print.

The Find It button is YOUR FRIEND!!!  Click here to see the Find It Button in action!

Citing your Work

Plagiarism is not cool.  Of course you want to make sure you give proper credit to any source that you use to write your papers, whether you directly quote or paraphrase.  This guide helps students understand what plagiarism is and how to avoid it:

For citation help, check out the SU's Citation Style Guide.

I also have a fondness for the Online Writing Lab at Purdue University.  It's very comprehensive!

Websites

Always make sure that internet resources are appropriate for your project.  If you have any doubts, check out the criteria listed on this website.

If the link above doesn't make things crystal clear, and you're still questioning the appropriateness of a website, please check with your professor or a librarian.


 
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The librarian liaison to CADR is Mou Chakraborty,
mxchakraborty@salisbury.edu | 410-677-0118