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A Maryland University of National Distinction
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Employee Recognition Program

Employees of the Month

August 2017
Jim  Burak
Jim Burak
IT Support Associate
Information Technology
Jim was nominated by his colleagues in the Henson School for his superb customer service and reliable competence. One colleague notes in the nomination that “Jim never leaves your office without a solution to whatever problem is at hand.” Another colleague states “Jim’s pride in working for Salisbury University is obvious in the great care he puts in his tasks all over campus.” A third colleague states, “I particularly appreciate that he has taken the time to explain exactly what he is doing to troubleshoot an issue and how he will go about fixing it.” A letter of support from Help Desk Manager, Kevin Malone states, “I believe Jim is an example to everyone on the Technology Support Services team. I rely on Jim to handle the most difficult and challenging technical support issues and he always finds a solution to the problem in a kind, friendly manner.” A letter of support from Vice President of Administration and Finance, Marvin Pyles states, “Jim exemplifies customer service. He is very responsive and solutions-oriented, and always follows up to make sure his clients are satisfied. He not only ensures they get what they need, but he seeks to exceed expectations. And he does all of this with constant good cheer and friendly service.” In closing, the nomination states, “Jim is definitely an asset and helps us all achieve the academic mission of the university.”
 
 
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.: Equal Opportunity Statement :.

Salisbury University has a strong institutional commitment to diversity and equal employment and educational opportunities for its faculty, staff and students. To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status, or other legally protected characteristics. The University adheres to the EEO/AA policies set forth by federal and Maryland laws. Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President of Institutional Equity, Title IX Coordinator, Room 100 Holloway Hall, 1101 Camden Ave. Salisbury, MD 21801; Tel. 410-543-6426.

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