SALISBURY UNIVERSITY


Human Resources

Careers @ Salisbury University

Online Application System FAQs


01.  What documents or information do I need to complete the online employment application?

It is recommended that you first review the job description/posting for required materials before you begin the online application process and have all documents available in electronic format (Microsoft Word, Excel, PowerPoint, Adobe Acrobat (.pdf) or .txt file). Some applicants may prefer to have a hard copy of their resume available to complete the online data entry portion of the employment application. Tip: We cannot accept WordPerfect documents. WordPerfect and MS Word are different software programs. If you attach a document in WordPerfect format (.wps) it will upload in code and we will not be able to read it.

02.  How do I access the Salisbury University's Online Employment Application System?

The online system can be accessed from any computer that has an Internet browser (Explorer, Firefox, etc.). Many places have computers available to the public, including public libraries and community employment services offices.
  • External applicants (including former employees and employees in between contracts): Visit the Salisbury University Employment Opportunities Web site page at: http://www.salisbury.edu/HR/Jobs/ and click on the “Apply Online” link. This will take you to the Current SU Job Openings page of the Online Employment Application System. On this page, click on the “Apply Now” button of the position of interest and log in to the system to begin the application process. A new external applicant will first need to register by creating a User Name and a Password.
  • Internal applicants (i.e., current active employees) access the on-line system by logging into their Salisbury University GullNet account and navigating to the “Careers at SU” link toward the bottom of the left-hand navigation bar. Internal applicants should review their personal information on the “My Profile” page before continuing with the application process. The first time you log into the online system and review the information on the "My Profile" page, even if you do not make any changes, you must click the Save button. You will then see the Go To Application button appear. Click this button to continue with the application.

03.  When I try to access the online system, I get an error message that will not allow me to see the page. What can I do?

First, we recommend that you access the application using Internet Explorer. Second, try refreshing the page, or closing your web browser and then opening it again. Upon re-opening your browser, please delete your temporary Internet files and cookies. To do this on your browser’s toolbar click “Tools” then “Internet Options”. In the “Temporary Internet Files” section, click “Delete Cookies” and also “Delete Files”. After you have completed these tasks, you should be able to access the application. Additionally, you may need to install the latest version of Adobe Reader. Finally, if you still cannot access the application, you should contact your systems administrator or Internet service provider. They may have a firewall installed that is preventing you from viewing our page.

04.  As an external applicant, for the Online Employment Application System, may I choose any User Name and Password I want?

Yes, if you are a new external applicant, you may choose any User Name if you have never registered before (as an external applicant). You also may choose any password you want, but it should be at least 8 characters in length. Your password will be case sensitive.

05.  I registered a profile on the applicant tracking system, but I can’t remember my User Name or Password. Can you tell me what it is?

If you have entered an E-mail address in your profile, you can click on “Login Help” on the Login page and request your User Name or a new password. After the completion of the appropriate field on the Login Help page, click the “Get New Password” or “Find User Name” button (depending on your request), and your User Name or new password will be sent to the E-mail address on your record. If you don’t know either, start with requesting your User Name, and after you receive your User Name via E-mail request a new password. If you do not have an E-mail address in your Profile, you will need to contact the Human Resources Office at 410-543-6035 to request a manual reset of your password or to get your User Name.

06.  I was not able to fully complete the online employment application and submit it with my materials. When I log out, will I lose the data I have entered and saved?

No, any data you have entered and saved on the online application is stored and editable at a later time. However, please be advised that your application must have been submitted no later than 11:59 pm EST on the closing date for the position.

07.  It looks like there are five job openings available. Are there more?

Yes, there may be more. Change the “Job Type” to All Jobs to see both Faculty and Staff positions. Or, you can narrow your Search by changing the “Job Type” to either Faculty or Staff, depending on your interest. Use the “Next” or “Previous” links located in the blue bar at the top of the Search Results section (above the displayed job openings) to scroll through all available job openings.

08.  How can I view more information about one of the job openings listed?

Click on the Job Title for a full description of the position. If you want to apply for that particular job opening, just click the “Apply Now” button to the left of the Job Title.

09.  How often is the job vacancy information updated?

Job vacancy information on the http://www.salisbury.edu/HR/Jobs/default.asp is updated daily. Please note that the availability of each position is subject to change at any time.

10.  Can I attach a resume and a cover letter to my application?

Yes, you must attach a resume and/or cover letter when it is requested. Your resume should be attached as one complete document, as should your cover letter. You will only be able to attach one resume and one cover letter. For any other attachments, you will be able to submit multiple attachments (e.g., publications, writing samples, transcripts, etc.). Please ensure that your name and the position of interest are included on each attachment and that the document name is no longer than 60 characters.

11.  What if my resume, cover letter or any other attachments are not Microsoft Word, Excel, PowerPoint, Adobe Acrobat (.pdf) or .txt file?

Our system can only accept documents in these formats. You will need to convert your documents before attaching them to your application. Salisbury University is not responsible for converting documents to the correct format. Also, the document name can be no longer than 60 characters. Tip: We cannot accept WordPerfect documents. WordPerfect and MS Word are different software programs. If you attach a document in WordPerfect format (.wps) it will upload in “code” and we will not be able to read it.

12.  If I use an Online Credential Service Provider (Interfolio, EPCS, etc.) for my curriculum vitae and other portfolio material, how do I go about utilizing this service in combination with my online employment application?

On the Reference page of the online employment application, you will see a check box for “To be Sent Under Separate Cover” to the right of the “Reference Type” field. Enter the Reference Type and place a check mark in the box to indicate that one or more portfolio documents, reference or blind recommendation will be sent under separate cover. A “Comments” box will appear for you to elaborate on the type of document(s) that will be sent under separate cover and how, or to enter any other comments regarding your references or portfolio documents. Note: These documents are to be sent directly to the Search Chair. See the advertisement for the Search Chair's name and contact information. Complete the Reference Name, Title and/or Employer fields before scrolling to the next row of information.

13.  It appears there is only one page for data entry (e.g., on the Employment History page), how can I provide more employment history?

Click on the (+) icon on the top right-hand side of the page to insert a new row to enter additional data. After inserting a new row, you can scroll up and down the page to view data you have entered. Additionally, clicking on the (-) icon will delete a row. Any additional rows can be inserted or deleted on each application page that has a (+) and (-) icon.

14.  Do I need to submit a new application in order to apply for another job?

Yes, all of our Faculty and Staff positions require a separate application to be submitted via the Web-based system for each position you are applying for.

15.  Do I need to submit a separate application for each position that I would like to apply for?

Yes, a separate application must be submitted for each individual position for which you wish to apply by clicking on the “Apply Now” button to the left of the Job Title, and completing the online employment application. Your personal Profile will be there for you to edit as needed when you log in to the online applicant system at a future date to apply for another position. Be sure to review your Profile information before submitting each application.

16.  Can I apply for more than one job at the same time?

No, you must submit a separate application for each individual position you are interested in. You will be able to view previously submitted application materials by clicking on the “Apply Now” button for that position.

17.  Where do I submit a paper employment application?

All Faculty and Staff applications should be completed on-line. If you have questions please contact our office at 410-543-6035 or send us an E-mail

18.  Will you consider my application for other positions that are available at SU?

No, you will only be considered for the position(s) for which you submit an application. If you would like to be considered for other open positions, you will need to submit your application for each position.

19.  Do I have to fill out all portions of the application if I attach a resume?

Yes. In order to receive full consideration you need to completely fill out each section of the application, even if you attach a resume, unless the provision of information on a page is deemed optional.

20.  When is my application due?

All applications must be submitted via the on-line application system no later than 11:59 pm EST on the closing date for the position. Applications cannot be submitted after a closing date has passed. Closing dates are on each job description under the “How to Apply” paragraph.

21.  What does “Open until filled” mean?

If an application deadline reads “Open until filled”, a department is accepting applications until the position is filled, and the vacancy may close without notice. Candidates are encouraged to submit applications prior to the “first consideration date” to ensure full consideration. If you have interest in a position, it is highly recommended that you apply as soon as possible upon seeing the announcement. If you apply after the specified “first consideration date,” there is no guarantee that your application will be reviewed.

22.  I currently do not have a phone, what do I do?

When you create your personal Profile, enter the phone number of someone that will accept a call for you and give you a message. If you obtain a phone at a later date, you can update your personal Profile at that time.

23.  When I attempted to save a page, one of the fields turned red and I am unable to remove this and save the page. What do I do?

Click on the (-) icon on the right-hand side of the page. This will delete the row and all associated data. You then click on the (+) icon right beside it to insert a new blank row for you to re-enter your data. The red field indicates that required data has to be entered in that field.

24.  On the Employment History page, I am asked for the telephone number of a former employer who, since my employment, has gone out of business. However, it is required information, what do I do?

If you cannot obtain a telephone number of a former employer, you may write “out-of-business” in the phone number field.

25.  I am interested in obtaining a Food/Quick Service position with University Dining Services or a Housekeeping position in Facility Services. How long will my employment application remain active?

Your employment application for these types of positions will remain active for approximately 6 months. We will accept one employment application for each position between July 1st and December 31st and one between January 1st and June 30th. Each application is given full consideration during that 6-month window. All employment applications for other types of positions only remain active until that specific search is closed.

26.  When will my references be checked?

Departments can choose to check applicants’ references at any time — but they usually are checked after the interview process. We generally will let an applicant know when we are going to check references. All candidates will be contacted prior to any reference checks that go “off-list.”

27.  How do I know that you have received my application?

Once you submit your application and agree to the conditions of employment, you will receive a confirmation E-mail within a short time span. If you do not receive a confirmation E-mail, check your spam or junk folder. Some E-mail accounts read system-generated E-mails as spam and filter them out of your in-box.

28.  How long after I apply might I be called for an interview?

The time varies depending on the department conducting the search; however, it usually takes 2 to 4 weeks after the closing date of the job opening to conduct interviews. The time line to reach a hiring decision will depend on whether a second round of interviews is scheduled. The department conducting the search will notify applicants directly when they decide to interview.

29.  Does Salisbury University accept paper employment applications?

For job openings available on the Online Employment Application System, and when indicated in the job posting, applicants must apply via the online system. See Question #2 for access information.

30.  Who can I contact for specific questions not listed here?

Call the Office of Human Resources at 410-543-6035 or E-mail.

31.  How do I delete my Cookies/Internet History?

Deleting Cookies/Internet History

Internet Explorer

  1. Log on to Internet Explorer
  2. Click on Tools
  3. Click on Internet Options
  4. Under the Browsing History section, click the Delete button
  5. There should be no checkmark in the Preserve Favorites website date

    Place a checkmark in:

    -Temporary Internet Files
    -Cookies
    -History (optional)
  6. Click Delete

Mozilla Firefox

  1. Log onto Mozilla Firefox
  2. Click on Tools, then click on Options
  3. Click on Privacy, then click on the Show Cookies button
  4. Click on Remove All Cookies button (make sure pop-ups are not blocked)

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Equal Opportunity Statement:

Salisbury University has a strong institutional commitment to diversity and equal employment and educational opportunities for its faculty, staff and students. To that end, the University prohibits discrimination on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, genetic information, religion, sexual orientation, gender identity or expression, veteran status, or other legally protected characteristics. The University adheres to the EEO/AA policies set forth by federal and Maryland laws. Direct all inquiries regarding the nondiscrimination policy to: Humberto Aristizabal, Associate Vice President of Institutional Equity, Title IX Coordinator, Room 100 Holloway Hall, 1101 Camden Ave. Salisbury, MD 21801; Tel. 410-543-6426.

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