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Client Support Services

Client Support Services

SU-UMUC Europe - Social Work Students

Offered by Salisbury University, and administered by the University of Maryland University College -Europe, overseas students can enroll in courses in the Bachelor of Arts in Social Work (BASW) and Master of Social Work (MSW) programs. More information about the program is available at http://www.salisbury.edu/Socialwork/programs-SU-UMUCEurope.html.

Salisbury University provides the following services to support students enrolled in these programs:

  • SU email and MyClasses account information
  • Login/password assistance
  • SU Library services
  • SU Writing Center services
  • Transcript services

All other aspects of your enrollment are supported by UMUC.  You can contact UMUC by phone at 1-800-888-8682 or at http://help.umuc.edu for detailed information.

Account and Password Support

Support for SU email and password assistance is available by phone (1-410-677-5454) or online at http://support.salisbury.edu/. Skype support for password assistance is also available: submit a request online at http://support.salisbury.edu by selecting Skype Password Assistance from the Help for Students Traveling or Living Abroad section.

Our Spring and Fall support hours are:

For general support and assistance: Monday through Thursday: 8AM to Midnight EST
  Friday: 8AM to 5PM EST
  Saturday: 8AM to 8PM EST
  Sunday: 8AM to Midnight EST
For password change assistance: Monday through Friday: 8AM to 7PM EST
For Skype phone support: Monday through Friday: 8AM to 7PM EST, other times may be available by appointment.

MyClasses Support

Students and faculty can find additional help and tutorials for using MyClasses at http://www.salisbury.edu/instructionaldesign/cms/. For MyClasses account or password issues or assistance, please see the Account and Password Support section above.

Library/Research Support

Salisbury University provides library support services to UMUC Europe faculty and students enrolled or teaching in the BASW program. Contact Salisbury University's Blackwell Library at http://www.salisbury.edu/library/ for assistance.

Writing Center Support

As part of the “Writing Across the Curriculum” emphasis at Salisbury University, all written assignments will be graded on form as well as content. The University Writing Center provides trained consultants to help students at any stage of the writing process through collaborative learning and consultation sessions. Long distance students can contact the Writing Center at 410.543.6332 or visit www.salisbury.edu/uwc.

Transcript Services

Information about transcripts is available from the Office of the Registrar.

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