Help Desk

 

Holloway Hall

Computer Lab Reservation Information

Information Technology operates and maintains 10 academic computer labs on the SU campus. Four of the labs are available for general academic use only; the other six can be reserved for specific courses or other events. Only the following labs are available for reservations: Fulton Hall 145, Devilbiss Hall 205, TETC 110A, 110B, and 116B, and Henson Hall 150. IT encourages faculty and staff members to become familiar with the hardware and software available in the computer labs and the computer lab environment prior to making a reservation request. Additionally, IT encourages faculty and staff members to request lab reservations as early as possible for a given semester, especially for the fall and spring semesters. 

During the reserved time, a "Class in Session" sign will be posted outside the lab entrance and the lab will be unavailable for general use. Weekly lab schedules are available outside each of the computer labs.  Additionally, you may view lab reservations online using the Astra Scheduler.

How requests are processed:

Lab reservations are scheduled on a first come, first serve basis but with the following priorities:

*Courses scheduled by the Registrar's office
*IT Trainings and Peer Training 
*Courses scheduled per request of a faculty member 
*Reservation requested by a staff member for SU employees 
*Reservation requested by a staff member for an outside group, organization, or group (not scheduled during Fall and Spring Semesters) 

*Note: Courses scheduled by the University will be scheduled before any other lab requests. Final schedules for courses are produced at the Registrar's Office. IT is unable to schedule lab reservations before these course times are final. 

If a lab is already reserved when a request comes in, IT will contact the requestor with alternate times. When a lab reservation is final we will contact the requestor via email. You can view lab schedules using the Astra Scheduler.

Requesting a Lab:

Labs must be reserved 7 days in advance. We process each request manually; it may be several days before your request is filled. When your reservation is scheduled you will receive email confirming the date, time, and lab location.

To make a lab reservation request, use the Lab Reservation Request Form.

You can check the status of your request using our Online Ticketing System. Questions or comments concerning lab reservation requests can also be directed to the IT Helpdesk, 410 677-5454.

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