|
Information Technology operates and maintains 11 academic computer labs on
the SU campus. Five of the labs are available for general academic use only; the other six can be reserved
for specific courses or other events. Only the following labs are
available for reservations: Fulton Hall 145, Devilbiss Hall 205, TETC 110A, 110B,
and 116B, and Perdue Hall 248. IT encourages faculty and
staff members to become familiar with the hardware and software available in the
computer labs and the computer lab environment prior to making a reservation
request. Additionally, IT encourages faculty and staff members to request lab
reservations as early as possible for a given semester, especially for the fall
and spring semesters.
During the reserved time, a "Class in Session" sign
will be posted outside the lab entrance and the lab will be unavailable for
general use. Weekly lab schedules are available outside each of the computer
labs. Additionally, you may view lab reservations online using the
Astra Scheduler.
How requests are processed:
Lab reservations are scheduled on a first come, first serve basis but with
the following priorities:
*Courses scheduled by the Registrar's office
*IT Trainings and Peer Training
*Courses scheduled per request of a faculty member
*Reservation requested by
a staff member for SU employees
*Reservation requested by a staff member for
an outside group, organization, or group (not scheduled during Fall and Spring
Semesters)
*Note: Courses
scheduled by the University will be scheduled before any other lab requests.
Final schedules for courses are produced at the Registrar's Office. IT is unable
to schedule lab reservations before these course times are final.
If a lab is already reserved when a request comes in, IT will contact the
requestor with alternate times. When a lab reservation is final we will contact the
requestor via email. You can view lab schedules using the
Astra Scheduler.
Requesting a Lab:
Labs must be reserved 7 days in
advance. We process each request manually; it may be several days before your request is filled. When your reservation is scheduled you will receive email confirming
the date, time, and lab location.
To make a lab reservation request, use the Lab Reservation Request Form.
You can check the status of your request using our Online Ticketing System. Questions or comments concerning lab reservation requests can also be directed to the IT Helpdesk, 410 677-5454.
Charges:
There may be fees associated with some lab reservation requests,
particularly those not for a class, class-related event, or final exam.
If your lab request has fees associated with it, you will be informed of
these charges, along with an estimate, prior to scheduling or confirming
your lab request.
The following fees may be incurred when scheduling a lab for an event:
- Lab Usage Fee: $120 per hour, $400
per day.*
- Student Lab Technician Fee: $20 per
hour.
- Staff Technical Support/Setup Fee:
$40 per hour
*Based on a maximum lab size of 32 computers. Our TE
labs are able to be combined to create one mega-lab with
up to 60 computers. These combined labs would be charged
proportional to the number or computers needed over 32.
Discounts may apply to the Lab Usage Fee depending upon
the proportion of SU attendees. Labs scheduled during
times when they are not normally open will automatically
incur a Student Lab Technician Fee for the hours beyond
normal operation. No discounts are applied to either
Student Lab Technician Fees or Staff Technical
Support/Setup Fees.
We will be happy to provide you with an estimate of
what your fees may be prior to scheduling your lab if
you wish, by emailing
helpdesk@salisbury.edu (attn: Lab Reservations), calling 410-677-5454 or
submitting a ticket online at
http://support.salisbury.edu/user/
Staff Support:
Useful Links
|
