Structure
Student Consultants and Lab Techs are available during scheduled
lab hours
to assist users in the labs.
Levels of Employment
The first level, Lab Technicians, are
responsible for assisting all SU students, faculty, and staff in the use of the
IT Academic Computer facilities. Adequate knowledge of lab software and hardware
is necessary for this position. Please review the Student Lab Tech Job
Description for a full description of a lab tech's duties.
Once you have mastered the responsibilities of the student lab
tech position, the next employment level is a Student Consultant.
They are responsible for the HelpDesk,
which includes assisting students, faculty, and staff over the phone and in
person. Consultants also take care of documenting more complicated problems so
that they are directed to a full time staff member, monitor the color printer,
and monitor the status of the campus servers.
Applying for Employment
If you are interested in being a part of the Information
Technology Academic Computer Labs Student Staff, please read the Student Lab
Tech Job Description and then fill out the On-Line Application to be submitted
to Katie
Melton.
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