Information Technology hires students throughout the semester to work in our Information Technology Computer Labs and at the Information Technology Help Desk in TE 113. We have a wide range of opportunities available, such as Student Lab Technicians or Phone Operators. Internal candidates can strive to become Consultants or Lab Managers, our highest level of student worker and one with the most responsibility and reward.

Student Lab Technicians

Student Lab Technicians are responsible for assisting all SU students, faculty, and staff in the use of the IT Academic Computer facilities. Adequate knowledge of lab software and hardware is necessary for this position.

Student Lab Technician Job Description (PDF)

Student Help Desk Phone Operators

Student Help Desk Phone Operators are responsible for being a positive first point of contact for the campus community, when they call the IT Help Desk. The Operator will need to direct call calls to the proper support technician in a timely manner.

Student Help Desk Phone Operator Job Description (PDF)

Applying for Employment

Typically we hire most of our staff at the end of the current semester to work the following semester, and at the beginning of the semester to fill any vacancies. However, we do accept applications year round.

If you are interested in being a part of the Information Technology Student Staff, please read the job description for the position you wish to apply for and then fill out the On-Line Application to be submitted to Kevin Malone.

Current Openings

We are not currently hiring, however we do keep applications on file, so feel free to submit your application for any future openings.

Applicants do not have to have prior technical support experience, but should be:

willing to work a set work schedule each week (commonly around 15 hours per week)
willing to work as early as 7:45 am and as late as 12 midnight, including some weekend shifts
willing to learn about supporting PCs, Macs, wireless devices, and other support issues common to campus users
be in good academic standing

You can fill out an application at http://www.salisbury.edu/helpdesk/employmentapplication.asp. An Information Technology representative will review applications and call you to make an interview appointment for selected applicants.

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