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Work for Information Technology!
Join our Student Staff
Learn computer trouble-
shooting and customer
Information Technology hires students throughout the semester to work in our Information Technology Computer Labs and at the Information Technology Help Desk in TE 113. We have a wide range of opportunities available, such as Student Lab Technicians or Phone Operators. Internal candidates can strive to become Consultants or Lab Managers, our highest level of student worker and one with the most responsibility and reward.
Student Lab Technicians
Student Lab Technicians are responsible for assisting all SU students, faculty, and staff in the use of the IT Academic Computer facilities. Adequate knowledge of lab software and hardware is necessary for this position.
Student Help Desk Phone Operators
Student Help Desk Phone Operators are responsible for being a positive first point of contact for the campus community, when they call the IT Help Desk. The Operator will need to direct call calls to the proper support technician in a timely manner.
IT Client Support Assistants
IT Client Support Assistants are student workers responsible for assisting full time IT support staff with the installation, configuration, and on-going maintenance of University-owned technology devices and software. Knowledge and expertise in assembling PCs, installing or replacing computer components, installing and upgrading software and using typical campus Office Suite and Academic software is necessary for this position.
Applying for Employment
Typically we hire most of our staff at the end of the current semester to work the following semester, and at the beginning of the semester to fill any vacancies. However, we do accept applications year round.
If you are interested in being a part of the Information Technology Student Staff, please read the job description for the position you wish to apply for and then fill out the On-Line Application to be submitted to Kevin Malone.
IT Client Support Assistant
Information Technology is seeking 3 students to work in the Department as IT Client Support Assistants.
The successful candidates will start during the Spring 2014 semester, working approximately 10 – 20 hours to learn the duties of the position.
During the Winter and Summer Breaks, the successful candidates will work approximately 25 hours a week, with a maximum of 29 hours. The client support assistants will support a full-time IT staff member in the installation, configuration and on-going maintenance and troubleshooting of University-owned technology devices and software including, but not limited to, Windows and Macintosh desktop computers, laptops, tablets, printers, and scanners. The students will also assist IT staff in the setup, configuration, and on-going maintenance and troubleshooting of academic computer lab hardware and software.
Successful candidates must be currently enrolled Salisbury University students in good standing, and have a minimum 2.5 grade point average (GPA). A college transcript may be required. Candidates must provide work references and resume at the time of application and undergo one or more job interviews by members of the IT Department to demonstrate technology knowledge and experience.
The ideal candidates will have knowledge and expertise in assembling PCs, installing or replacing components, installing and upgrading software, and using the typical campus Office Suite and Academic Software.
The positions are student positions with no paid benefits. The hourly wage is commensurate with education and PC experience and is projected to be in the range of $7.50 to $8.50 per hour.
Applying for an open position
You can fill out an application at http://www.salisbury.edu/helpdesk/employmentapplication.asp. An Information Technology representative will review applications and call you to make an interview appointment for selected applicants.
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