New Student Preview Portfolio (PDF - Requires Acrobat Reader)
Classroom Technology and Smart Classrooms
Smart Phones and Mobile Devices
Buying a Computer? (PDF)
Help Desk
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Quick Links
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Information Technology Guides and How-To's
This page contains guides and how-to's for frequently used technology services, organized by subject. If you don't see a guide on a particular subject and would like to see one created, you may request one by submitting a ticket at http://support.salisbury.edu, and we'll do our best to try to provide those instructions for you.
All guides are in Adobe Acrobat PDF format unless otherwise noted.
Accounts and Passwords
- Guide to University Student Accounts
- Guide to University Faculty and Staff Accounts
- Requesting a Guest Account
- Account Lifecycles - Gaining and Losing Access Guide
- Working with Network Drives - About network drives, drive mappings and personal web space.
- VPN Access for Faculty and Staff - Accessing Network Drives from Home
- Account Creation Process for Faculty, Staff and Student Workers
- Name Change Request Process
- Manage Student Worker Accounts - For supervisors of student workers
Classroom Technology
Computer
Operating Systems, Bios and Boot
- Using Windows 7
- Using Mac OS X
- Windows 7 Product Guide - from Microsoft
- Your Guide to Windows 7 - from Microsoft
Software
- Suggested Apps for iOS Devices - iPads, iPhones, iPod Touch
- Using Skype
- Site Licensed Software
- Microsoft SharePoint Designer 2007
- Installing Microsoft Office Communicator 2007
Antivirus
- Recommended Antivirus Programs
- Using ClamXav for Macintosh
- Using Microsoft Forefront Endpoint Protection 2012
- Using Microsoft System Center 2012 Endpoint Protection for Macintosh
Office 2010
- Office 2010: Using Word 2010
- Office 2010: Using Excel 2010
- Office 2010: Using PowerPoint 2010
- Office 2010: Using Access 2010
- Office 2010: Using Publisher 2010
- Office 2010: Performing Mail Merges with Word
- Office 2010: Printing Multiple PowerPoint Slides on a Single Page using PowerPoint 2010
- Office 2010: Creating a Letterhead Using Macros in Word 2010
- Office 2010: Default File Locations
- FrontPage to Expression Web - from Microsoft
Office 2011 for Macintosh
- Office 2011: Using Word 2011
- Office 2011: Using Excel 2011
- Office 2011: Using PowerPoint 2011
- Office 2011: Performing Mail Merges with Word 2011
- Office 2011: Printing Multiple PowerPoint Slides on a Single Page using PowerPoint 2011
- Office 2011: Creating a Letterhead Using Macros in Word 2011
Office 2013
- Office 2013: Using Word 2013
- Office 2013: Creating a Letterhead Using Macros in Word 2013
- Office 2013: Performing Mail Merges with Word 2013
- Office 2013: Using Access 2013
- Office 2013: Using Excel 2013
- Office 2013: Using PowerPoint 2013
- Office 2013: Using Publisher 2013
- Office 2013: Default File Locations
Office 365
Email, Outlook and Exchange
- About Phishing
- Campus-wide Emailing Guidelines
- About Class Lists
- About Campus-Bulletin-Digest
- Email Security
Student Email: Live@Edu, Office 365
- Student Email: Windows 8 Setup
- Student Email: Setting a Forwarding Rule on your Student Email Account
Mobile Device Setup
- Student Email: iPad Setup
- Student Email: iPhone Setup
- Student Email: Windows 8 Setup
- Student Email: Android, Kindle, Nook and Blackberry Setup
- Faculty and Staff Email: iPad Setup
- Faculty and Staff Email: iPhone Setup
- Faculty and Staff Email: Windows 8 Setup
- Faculty and Staff Email: Android, Kindle, Nook and Blackberry Setup
Faculty and Staff: Outlook
GullNet and PeopleSoft
- GullNet: Completing Course Evaluations - Students
- GullNet: Running the Course Evaluation Report - Faculty
- GullNet: Fixing Spinning Wheel Errors (Search Committee Screen, etc.)
- GullNet: Student Check-In Guide
- GullNet: Viewing Grades
- GullNet: How To Guide
- GullNet: Accessing Rosters and Grades for Faculty
- GullNet: Timesheet Procedures - from the Payroll Office
Help Desk
- Using the Online Ticketing System (Social Client)
- Suggested Computer Specifications for Incoming Students
- Student Lab Tech Job Description
- Student Consultant Job Description
- Student Help Desk Phone Operator Job Description
- Information for Visitors
- Account and Lab Information Brochure for New and Transfer Students
- New Student Preview PDF Portfolio - [Requires Acrobat Reader]
Policies
- SU Acceptable Use Policy
- SU Email Acceptable Use Policy
- Security Agreement
- Safeguards for Dealing with Sensitive Information
- University System of Maryland Records Retention Standards
-
Guide to using the SU Temporary
Faculty Member Contract Template
- USM Bylaws for Full-time Temp Faculty - Microsoft Word format
- USM Bylaws for Part-time Temp Faculty - Microsoft Word format
- SU Temporary Faculty Member Contract Template - Microsoft Word format
Internet
- Clearing your Cache Guide
- Using SkyDrive
- Creating Web Pages and Links
- What's New in Internet Explorer 10?
LiveText
Faculty
- Creating a New Course Syllabi
- Creating Rubrics
- Duplicating Previously Used Course Syllabi
- Lesson Plans
- Sharing Documents
- Using Rubrics
General
Students
MyClasses
Network
Security
- Malware/Spyware Prevention Guide
- Mobile Security Guide
- Mobile Security Tips - guide from stopthinkconnect.org
- Safe Computing Tips - guide from stopthinkconnect.org
Wireless
Other Guides
Disaster Recovery Guides
- Disaster Recovery Awareness Presentation
- Faculty Impact Guide
- Student Impact Guide
- Help Desk and IT Computer Labs Impact Guide
Users Guides
Residence Hall Printing
Rooms and Lab Spaces
- Computer Lab Locations
- Lab Rules
- Lab Software Configuration
- How to Reserve A Lab
- Computer Lab Security
- How to Print Single Sided
- Scanning in an IT Computer Lab
Links
- New Student Preview Guides
-
New Student Preview Portfolio - A collection
of all the guides used during the New Student
Preview presentation, listed individually below. This requires
Adobe
Acrobat Reader and may also require an
Adobe Flash
update.
- Information Technology Brochure - A thin brochure that lists many of the services provided to the University by Information Technology.
- Suggested Computer Specifications - A guide that helps the reader to determine what devices to bring and what not to bring to campus.
- Guide to University Student Accounts - A guide that covers the accounts that students receive when they attend SU and what those accounts provide.
- GullNet How To Guide - A guide covering the basic tasks a typical student might need to perform within GullNet, such as checking grades and adding or dropping classes.
- Configure Your Computer For SU Wireless - A guide to help you use our connection wizard to configure your computer to use SU_Secure, our SU Wireless network.
- Lab Locations - A map and listing of our IT computer labs and locations.
- MEEC Agreement Software Discounts - A guide that covers our MEEC agreement and the software discounts it provides.
- University Police Computer Engraving - A link to the University Police site, which provides engraving and computer registration for theft prevention.
- Useful Links - guides, webpages and support sites that are not part of the Information Technology website.