Mobile and
Network Compatible Devices
While our wireless and
residential networks are set up primarily to provide
Internet access to laptops and desktops owned by SU
students, faculty and staff, a wide variety of devices
can be used with our network and possibly set up by the
owner to work with our services.
As a general rule of thumb, a
device may be compatible with our network if
- it is an
independent device (that doesn't need to
be "set up through the network)
- it is a
stand-alone product (and is not
dependent upon other network devices to
function)
- it can access and
load the network login page
For most devices, you will need to
first open a browser window in order to log in and gain
access to the Internet.
Note: on some devices, like
iPhones, iPads, and the iPod Touch, you may need to rotate the display between
portrait and landscape before the full login page loads
See the ResNet tab in our
Frequently Asked Questions
page for more info and a workaround.
Devices which are known to be
compatible with our wireless and/or residential network
include:
- Desktop and
Laptop PCs: Both can access the Internet
through Ethernet or Wireless connections
(after a login). E-mail services may be
configured on these machines as well by
their owner: Faculty and staff using
Exchange ActiveSync or IMAP protocols and students using either
the Exchange, IMAP, or POP protocols
provided by
Live@Edu.
- Console
Games: Can access the Internet
through Ethernet connection (ResNet).
- Netbooks:
Can access the Internet through Wireless
connections (after a login). E-mail
services may be configured on these
machines as well by their owner: Faculty
and staff using
Exchange ActiveSync or
IMAP protocols and students using either
the Exchange, IMAP, or POP protocols
provided by
Live@Edu.
- iPad:
Can access the Internet through
Wireless connections (after a login). E-mail services may
be configured on these machines as well
by their owner: Faculty and staff using
Exchange ActiveSync
or
IMAP protocols and students using either
the
Exchange, IMAP, or POP protocols
provided by
Live@Edu.
- iPhone: Can access the Internet
through Wireless connections (after a
login). E-mail services may be
configured on these machines as well by
their owner: Faculty and staff using
Exchange ActiveSync or
IMAP protocols and students using either
the Exchange, IMAP, or POP protocols
provided by
Live@Edu.
- iPod
Touch: Can access the Internet
through Wireless connections (after a
login). E-mail services may be
configured on these machines as well by
their owner: Faculty and staff using
Exchange ActiveSync or
IMAP protocols and students using either
the Exchange, IMAP, or POP protocols
provided by
Live@Edu.
Please see the tabs above for more information
regarding setting up your devices for wireless or
e-mail.
Devices which are known to be
incompatible with our wireless and/or residential
network include:
- Routers
(Wired or Wireless): Devices
which set up their own sub-network,
especially those providing their own IP
addresses, are not permitted. Only one
device per port is permitted at a time.
When used, the router takes that one
device slot; subsequent devices attached
to the router would not receive
authorization.
- Switches:
Devices which set up their own
sub-network or allow multiple devices to
share a single port are not permitted.
Only one device per port is permitted at
at time. When used, the switch takes
that one device slot; subsequent devices
attached to the router would not receive
authorization.
- Wireless
or Network Printers: These
devices are not standalone, and require
setup over the network. Printers which
attach directly to a PC (known as a
"local printer") will work.
Devices which at this time are
unknown whether they are compatible with our wireless
and/or residential network include:
-
Smartphones/Blackberries/Wireless PDAs:
Most can access the Internet through Wireless
connections (after a login). E-mail
services may be configured on these
machines as well by their owner: Faculty
and staff using
Exchange ActiveSync or
IMAP protocols and students using either
the Exchange, IMAP, or POP protocols
provided by
Live@Edu.
However, with the wide variety of
smartphones out there, it is impossible
to say with 100% certainly that all such
phones will be able to work.
- Kindle/Nook:
It is unlikely this product will work
with our wireless network, as it does
not have a standard internet browser.
- Nintendo
DS: It is not known at this
time whether the Nintendo DS will work
with our wireless network.
- Slingbox:
Given that it seems to need a network
discovery in order to setup/use this
device, it is unlikely that this device
will work with our network.
If you have one of these devices,
or have a device that is not listed, and you can confirm
if they can or cannot be used with our systems,
please let
us know. Be sure to provide the
name of the device and, if it works with our system, any
steps you took to get it to work.
Note: These devices are primarily
peer supported. Beyond providing the service and some
generic guidelines, Information Technology may not be
able to troubleshoot every device, nor can we guarantee
that every device will be compatible with our network
even if it is listed as such above, due to variations of
model/software/OS/technology and so on.
Also remember: If you set up your email on your devices, you'll need
to remember to change the password on your device when it expires too.
Otherwise, your device may end up locking you out.
Apple
iPhone
The iPhone can be set up to connect to our
wireless network, and to send and receive your SU email. This will allow you to
take full advantage of all of the iPhone's internet-connected applications and
features without having to use your cellular network connection and minutes.
Wireless Setup
Faculty, staff and students all follow the same directions for connecting to
WiFi using the iPhone. Connecting to our network is mostly similar to the steps
you take to connect to any other wireless network.
Instructions for
wireless connections can be found on
the ResNet Wireless page.
E-mail
There are a variety of ways in which you can access email on your iPhone. Like
any other device with an internet connection, you can access a light version of
either student Live email or
faculty and staff webmail using the
built-in Safari browser.
You can also use a variety of different protocols to set up your email to use
the built-in Mail app.
- If you do not already have an account set up that uses
Exchange, you can set up your iPhone to check your email using
Exchange ActiveSync. This is the option with the most
functionality, so this is the option you want to choose if you
want to have the most features, or if you're planning to use
your SU email as your primary email on this device.
- You can also use IMAP protocol to connect to your SU email.
-
Set up IMAP for Faculty and
Staff
- Faculty wishing to use this
option should note that we do
not provide an outgoing (SMTP)
mail service for @salisbury.edu
addresses. You can use another
SMTP server if you have one
available (such as if you have a
Google Mail account), but
outgoing mail will be sent from
that address, and not your SU
address. For that reason, we
recommend that you use Exchange
or the built-in web browser if
you feel you are going to need
to reply to mail from your iPhone.
-
Setup IMAP for Students
- Students may also choose to use POP mail as an option. The
instructions are the
same
as for IMAP.
Lastly, remember that your password will expire every 90
days, and your device will not automatically update to the new password. You
will have to change the passwords manually in your iPad.
Apple
iPad
Like the iPhone and the iPod Touch, the iPad can be set up to connect to our
wireless network, and to send and receive your SU email. This will allow you to
take full advantage of all of the iPads internet-connected applications and
features without having to use your cellular network connection and minutes.
Wireless Setup
Faculty, staff and students all follow the same directions for connecting to
WiFi using the iPad. Connecting to our network is mostly similar to the steps
you take to connect to any other wireless network.
Instructions
for wireless connections can be found on
the ResNet Wireless page.
E-mail
There are a variety of ways in which you can access email on your iPad. Like
any other device with an internet connection, you can access a light version of
either student Live email or
faculty and staff webmail using the
built-in Safari browser.
You can also use a variety of different protocols to set up your email to use
the built-in Mail app.
- If you do not already have an account set up that uses
Exchange, you can set up your iPad to check your email using
Exchange ActiveSync. This is the option with the most
functionality, so this is the option you want to choose if you
want to have the most features, or if you're planning to use
your SU email as your primary email on this device.
- You can also use IMAP protocol to connect to your SU email.
-
Set up IMAP for Faculty and
Staff
- Faculty wishing to use this
option should note that we do
not provide an outgoing (SMTP)
mail service for @salisbury.edu
addresses. You can use another
SMTP server if you have one
available (such as if you have a
Google Mail account), but
outgoing mail will be sent from
that address, and not your SU
address. For that reason, we
recommend that you use Exchange
or the built-in web browser if
you feel you are going to need
to reply to mail from your iPad
-
Setup IMAP for Students
- Students may also choose to use POP mail as an option. The
instructions are the
same
as for IMAP.
Lastly, remember that your password will expire every 90
days, and your device will not automatically update to the new password. You
will have to change the passwords manually in your iPad.
Smartphones (Androids, Blackberries, etc.) and other Devices/Programs
Your email can be used with Androids other smartphones and devices as well.
iPod Touch
Follow the same instructions for the iPhone. The iPod touch is set up the
same way.
Androids
Wireless
Because of the wide variety and flavors of the Android OS, this may not match
your specific device exactly. Instructions for wireless connections can be found on
the ResNet Wireless page.
Again, those are generic instructions, your specific device may vary.
Blackberries and other Smartphones, Devices and Programs
Wireless
Because of the wide variety of smartphones and devices available, we are
unable to provide specific instructions for each device. However, the following
generic instructions should work:
Instructions for wireless connections can be found on
the ResNet Wireless page.
All users with an SU account should connect to SU-Secure.
Additional information for connecting Blackberries to WiFi can be found at
http://docs.blackberry.com/en/smartphone_users/deliverables/18577/Wi-Fi_technology_66771_11.jsp
Faculty E-mail: Using your SU email with other programs/devices
- To use Exchange ActiveSync to check your SU email:
- To use IMAP to check your SU email
-
IMAP setup for Faculty and Staff Setup (incoming mail only)
- Faculty wishing to use this
option should note that we do
not provide an outgoing (SMTP)
mail service for @salisbury.edu
addresses. You can use another
SMTP server if you have one
available (such as if you have a
Google Mail account), but
outgoing mail will be sent from
that address, and not your SU
address. For that reason, we
recommend that you use Exchange
or the built-in web browser if
you feel you are going to need
to reply to mail from your
device/program.
- Also note: These are
generic settings. They
may or may not work for your
phone or device. You may need to
experiment with some settings to
get it to work for your
particular phone (for example,
trying "salisbury" in the domain
or trying the full email address
as the username). If you aren't
comfortable with a trial and
error approach, you can check
your email using your device's
built in web browser by pointing
to
http://webmail.salisbury.edu
for faculty and staff or
http://www.outlook.com/gulls.salisbury.edu for
students.
Student E-mail: Using your Live@Edu mail with other programs/devices
To set up your mail for use with other devices, you'll need to get some
information first.
- Incoming Server
- This will be m.outlook.com
- Email Account Name
- This will be your
username@gulls.salisbury.edu
- Username and Password
- The username is your network username
(without the @gulls.salisbury.edu). You can set
your password at
http://mypassword.salisbury.edu if you don't
know it.
Now you should be ready to set up your devices and programs.
You might want to try the
E-Mail Setup Help
Wizard first. It gives you a step by step walkthrough to help you set up
your connection how you want to connect. Or, you can use the guides below.
Please note that these instructions are provided as a courtesy only.
SU and Information Technology does not support student e-mail delivery or issues
on these programs or devices. Only the official live@edu website is
supported.
Student E-mail Other Devices
*Note that most devices and programs will only allow one account to connect
via Exchange. You can connect multiple POP3 or IMAP accounts.
Student E-mail: Blackberry Setup Trick
Depending upon your setup and your service provider, your Blackberry may not
give you the ability to edit the information needed to set it up using their
instructions. This is because on some setups, it uses your username (without the
guills.salisbury.edu) and sets up gulls.salisbury.edu as the email server.
Unfortunately, it won't let you edit the username, so trying to switch it using
the directions provided above won't work.
Instead, you have to trick your Blackberry into letting you put in the values
at setup. To do this, first, delete your gulls.salisbury.edu email address out
of your phone if you've previously tried to set it up.
Next, go to your Email settings, choose add a new email account, and put in
some gibberish@outlook.com as the
email address, and some more gibberish as the password. What you're trying to do
is get the Email setup to fail to automatically find your settings. After about
three long tries, it returns a red error message stating something like "The
email address or password is incorrect, or we need more details. Retype the
information or provide additional settings." That's what you want to see. Click
"provide additional settings."
Then choose POP/IMAP and click Next.
Now you can replace the gibberish email address and password with your email
address and password, put in the email server as found in the above instructions
for your phone, and put in your username (full email address
@gulls.salisbury.edu) and hit Next. That should get your email address set up in
those phones that give you limited access to settings.
Other Program E-mail Setup (Faculty or Staff)
Follow the instructions in these links using the server/login information
found in the phone setup above.
Student E-mail: Checking Other Email using Live@Edu
In addition to being able to set up your email account on other devices, you
can also use Outlook to check your other email addresses, like gmail, yahoo, or
aol mail.
About Calendars and other features
The instructions provided here are for email setup only. Depending upon the
device and the method used, you may or may not have the option to synchronize
other features as well, such as your Calendar, Contacts, Notes, Tasks, and so
on. You will need to refer to your device and possibly your service provider for
information and assistance with determining your phone's capabilities. Because
of the wide variety of devices, operating systems, service providers, and other
variables, we are unable to offer specific instructions or assistance with
setting up other sync features.
A Final Note about Passwords
Remember that your password will expire every 90 days, and
your device will not automatically update to the new password. You will have to
change the passwords manually in your device.
Faculty/Staff: Using Outlook with Other Devices
Wireless
Security
The same mobility and ease of use that make mobile devices popular and
convenient also make them more susceptible to security risks, including theft,
hacking, phishing, etc. You should be careful when using your device, including
making sure that you don't leave your device unattended, be cautious when using
unsecured networks, and have both physical and data protections on the device to
protect you and your device from harm.
We've developed some recommended steps to begin to protect yourself, your
data, and your device from harm.
General Tips
- Keep your mobile device with you at all times, and don't
leave them unattended. Store them in a locked or secure location
when not in use.
- Create a device passcode to block access to your device from
unauthorized use. If your device supports it, you should turn
off Simple Passcode and use a strong alpha-numeric passcode
instead. See your device manual to see if that is available.
- Set auto-lock to the shortest period of time available.
- Enable remote-wipe features, if available. Also, if
available, turn on features which auto-wipe data after a number
of unsuccessful login attempts.
- Back up your data frequently so that you can restore it if
needed. Use cloud services if available to your device to back
up incrementally throughout the day.
- Do not "jailbreak" your device, as doing so bypasses many of
the security measures native to the device.
- Be very careful when installing software on your device.
- Report lost or stolen devices immediately.
Wireless Tips
- Encryption should be turned on if possible to secure your
data, especially when on unfamiliar networks.
- Disable Wireless and Bluetooth when not in use. Not only
does this increase battery life, but also reduces the
possibility of unauthorized access.
- Turn on "hidden mode" when connecting wirelessly if
available on your device.
- Select to confirm before connecting to wireless networks, if
available on your device.
- Be careful of information and sites accessed when on public
and insecure networks.
Application Tips
- Do not install software from unknown sources. Research
software before installing to make sure it's legitimate.
- Check permissions of installed software. Restrict access to
what is necessary only.
- Remember that any information stored on your device may be
accessed if your device is ever lost or stolen. Be careful about
storing things such as account information and passwords on your
device.
