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Salisbury University BW
A Maryland University of National Distinction
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IT Help Desk/Technology Support
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A/V Engineering Frequently Asked Questions

  1. What is the typical response time for classroom problems?

When possible we will respond to calls for assistance in classrooms immediately. Most issues are resolved on the spot, some issues may take longer to resolve. We will always do what we can to ensure your class or event will go on as planned.

  2. How do I gain access to the podium?

Faculty needing access to the podium equipment should acquire a key from your departmental administrative assistant. For student groups, if the podium is locked and you need access to the equipment please contact the IT Help Desk at 410-677-5454 (on campus 75454).

  3. What types of connections are available for connecting laptops and other devices?

All classrooms are equipped with a VGA connection.  To ensure your laptop will connect to our systems, please provide the appropriate adapter to VGA (RGB). Information Technology does not provide adapters for laptops or other devices.

  4. I can't login. Who do I contact?

If you are a Faculty, Staff, or Student of the University, contact the Help Desk at 410-677-5454. It is best to test your account and password prior to the first use of the classroom equipment.

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Salisbury University 1101 Camden Avenue Salisbury, MD 21801 410-543-6000

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