Internet Access (Wired and Wireless)
This page contains links and information about SU's Internet, ResNet (the student residential network), Networking and Wireless services and how to connect your gaming consoles, smart phones, computers and other devices. All guides are in Adobe Acrobat PDF format unless otherwise noted.
Gaming Consoles, SmartTVs and Other Network Devices
If you want to use a gaming console, smart television or other network device on the SU wireless or wired networks, you will need to register your device online at http://support.salisbury.edu/User. Click the Register a Network Device/Gaming Console - RESNET link under the "Report a Problem" heading on the Online Ticketing site and fill out the requested information to register your device. You will receive an email notification when your support ticket was resolved and your device is registered for use on the SU wireless network.
Once your gaming console (i.e., Microsoft Xbox, Nintendo Wii, Sony Playstation, etc.), smartTV (i.e., Apple TVs, Samsung SmartTVs, etc.) or other network device is registered, you will need to connect your device to SU-Connect. See your device's manual for information on how to connect it to a wireless network.
All game consoles, DVD players, or televisions which require network connectivity should be connected via wired Ethernet if possible. These devices can be connected to SU-Connect, though significant latency may be expected.
PC and Macintosh Wireless Configuration
If you are using a Windows or Macintosh laptop or desktop to connect wirelessly to SU, you will need to use SU-Connect to set up your device to connect to SU-Secure. Wireless is available in all academic and administrative buildings, all residence halls, and in University Park. If your laptop does not have a wireless adapter, you can purchase a USB add-on adapter.
Follow the instructions found in the Configure Your Device for Wireless Access guide. Detailed setup instructions for this SU-Secure are below in case SU-Connect is not sufficient:
To connect your smart phone or mobile device to our wireless network, you will first need to connect to SU-Connect and open a browser to complete the wireless setup wizard. Please see our Smart Phone and Mobile Device page for device specific setup instructions and information.
RESNET, our student residential network, is provided to all students living
on-campus and those in University Park I &
II. Each student will have their own
Ethernet port for plugging in their
computer, gaming console, or other network
devices. All student
Residence Halls and University Park also
have wireless connectivity at this time.
NO HUBS, SWITCHES, ROUTERS OR
WIRELESS ACCESS POINTS ARE ALLOWED TO BE
HOOKED UP TO YOUR RESNET ETHERNET PORT.
There are 2 methods you can use to connect to RESNET:
WIRELESS: We currently provide 802.11 a/b/g/n wireless access in all Residence Halls On-campus as well as in University Park. To access our wireless network, you need to have built-in wireless in your laptop/desktop/device or an 802.11 a/b/g/n network card that will work with your computer. Student's who want to use wireless should connect to the SU-Secure wireless network. If you have trouble connecting to SU-Secure, use SU-Connect, which will help configure your device for the proper network.
NOTE: Windows / Mac / Linux, as well as most smartphones and tablets are now supported on our wireless network.
ETHERNET: All RESNET Ethernet ports can support 10/100mb speeds. All network cards developed in the past 10 years can support these speeds, so as long as your computer has an Ethernet card, you are good to go. If you are unsure if your computer has a Ethernet card, look on the back of your computer (or back/sides of your laptop) for a port that looks similar to the ones listed below:
Desktop Computer Ethernet Port picture
(onboard) - newer computers
Desktop Computer Ethernet Port picture
(add-on card) - older computers
Laptop Computer Ethernet Port picture
An Ethernet port can be further identified by examining it closely and counting the number of gold pins. A standard Ethernet port will have 8 gold pins. Do not confuse this with a Phone (modem) port, which has 2 or 4 gold pins.
A common problem during move-in is mixing up a Phone cable and an Ethernet Cable. A Phone cable connector will have 2 or 4 gold pins on it and an Ethernet cable connector will have 8 gold pins. Also the Ethernet plug on the end of the cable is generally larger. See the picture below for a side-by-side comparison:
- Sometimes you need to clear your browser's temporary internet files, or cache, to fix bothersome errors on pages. Learn how by reading our Clearing your Cache Guide
- Store and share files online Using SkyDrive
- Use your P: drive to make your own personal website by reading our Creating Web Pages and Links guide.
- For some devices, like game consoles, you need to submit a request to register to use SU-Secure. You'll need a MAC address as part of the ticket. Use this guide to find out How to Find Your Mac Address
- How to Release and Renew an IP Address shows you how to get a new IP address, or get rid of a bad one.
- Not all devices will work with our network. See Network Compatible Devices to see if yours will work or not.
- Find out What's New in Internet Explorer 10?
The guides below contain security tips for safe browsing while you are on the internet or using your mobile devices.
- Malware/Spyware Prevention Guide
- Mobile Security Guide
- Mobile Security Tips - guide from stopthinkconnect.org
- Safe Computing Tips - guide from stopthinkconnect.org