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Outlook: Delegating

Delegation allows you to set another SU faculty or staff member permissions to view and send email or appointments as you or on your behalf.

Outlook 2013 (Windows)

From your account:

  • Click the File tab and then select Info.
  • Click Account Settings and then choose Delegate Access.
  • Click Add.
  • Search for the username of the person you want to make a delegate on your mailbox. Then click Add->.
    • Hint: Search using More Columns rather than Name Only for a broader search.
  • Click OK.
  • Accept the default permission settings or select custom permission levels. By default the delegate given Editor access to Calendars and Tasks. When a delegate responds to a meeting on your behalf, it is automatically added to your Calendar.
    • Note: Checking the "Delegate can see my private items" box allows the delegate to access all items marked as private in your mailbox, including mail, contacts, calendars, tasks, notes and journals.
  • Click OK. Messages sent with Send on Behalf permissions will include both the sender and account owner names. When a message is sent with Send As permissions, only the account owner's name appears.

From the delegate's account:

  • Click the File tab and then select Info.
  • Click Account Settings and then Account Settings again.
  • Select the delegate's account and click Change.
  • Click More Settings.
  • Click the Advanced tab.
  • Click Add... and type the name or username of the shared account and click Next.
  • Click Finish.
  • Click Close. The delegated mailbox will open with Outlook the next time the program opens.

Outlook 2011 and 2016 (Mac)

From your account:

  • From the Outlook menu, click Preferences.
  • Click Accounts.
  • Click the Advanced... button, and click the Delegates tab.
  • In the "Delegates who can act on my behalf" section, click the + button.
  • Search for the username of the SU faculty or staff member with whom you want to share the folder with by typing their name in the search field and clicking Find.
  • Select the user and click OK. In Outlook 2016, click Add.
  • Accept the default permission settings or select custom permission levels. By default the delegate given Editor access to Calendars and Tasks. When a delegate responds to a meeting on your behalf, it is automatically added to your Calendar.
    • Note: Checking the "Delegate can see my private items" box allows the delegate to access all items marked as private in your mailbox, including mail, contacts, calendars, tasks, notes and journals.
  • Click OK. Messages sent with Send on Behalf permissions will include both the sender and account owner names. When a message is sent with Send As permissions, only the account owner's name appears.

From the delegate's account:

  • Click Outlook, then click Preferences.
  • Click Accounts.
  • Click the Advanced... button.
  • Click the Delegates tab.
  • In the "People I am a delegate for" section, click the + button.
  • Search for the username of the SU faculty or staff member with whom you want to share the folder with by typing their name in the search field and clicking Find.
  • Select the user and click OK. In Outlook 2016, click Add.
  • Click OK. The account should now appear in the folder list.
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Salisbury University 1101 Camden Avenue Salisbury, MD 21801 410-543-6000

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