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Help Desk

 

Holloway Hall

Name Change Requests   

This page outlines the steps required for changing the name and/or username for a variety of accounts.

Faculty or Staff

Faculty or Staff members needing or desiring to change their name in Active Directory and Gullnet due to marriage, divorce, or other legal name change can do so through the following steps.

  • First, contact Human Resources to submit a name change with the University.
  • Next, log into our Online Ticketing system using your full email address and password.
  • On the Support menu on the left hand side of the page, choose Faculty/Staff Name Change.
  • Fill out the form as indicated. Red asterisks indicate required fields.
  • Click Submit. You will receive a confirmation email that your ticket has been submitted.
  • Please note that incomplete tickets, or tickets that are not made from the premade ticket indicated, will be closed with instructions on how to resubmit using the premade ticket.

Once submitted, we will begin processing your name change. Your name change will not occur until the change has first been entered in GullNet by Human Resources, so again it is important that you do that step first.

You will receive a confirmation via email when the change has occurred. You can check your ticket's progress at any time by logging into the Online Ticketing system and choosing Check or Add To Your Ticket from the Support menu.

Students

Students needing or desiring to change their name in Active Directory and Gullnet due to marriage, divorce, or other legal name change can do so through the following steps. Note that student name changes change only the display name; your username will remain the same. We are unable to fulfill requests for student or alumni account name changes.

  • First, contact the Registrar's Office to submit a name change with the University.
  • Next, log into our Online Ticketing system using your full email address and password.
  • On the Support menu on the left hand side of the page, choose Student Name Change.
  • Fill out the form as indicated. Red asterisks indicate required fields. While not required, it is highly recommended that you provide a telephone number, in case there is a question about your ticket.
  • Click Submit. You will receive a confirmation email that your ticket has been submitted.
  • Please note that incomplete tickets, or tickets that are not made from the premade ticket indicated, will be closed with instructions on how to resubmit using the premade ticket.

Once submitted, we will begin processing your name change. Your name change will not occur until the change has first been entered in GullNet by the Registrar, so again it is important that you do that step first.

You will receive a confirmation via email when the change has occurred. You can check your ticket's progress at any time by logging into the Online Ticketing system and choosing Check or Add To Your Ticket from the Support menu.

Departmental Name Changes

If a Department needs to change their name in GullNet or Active Directory, such changes are coordinated through the Comptroller's Office by Tony Pasquariello. Any questions concerning Departmental Name Changes should be directed towards Tony at 410-543-6028.