 LiveText
Using LiveText in SU Education Courses
LiveText and login page:
http://college.livetext.com
LiveText FAQ/Troubleshooting
Do I have to buy
a subscription to LiveText?
Yes, if you are an education major taking undergraduate or
MAT education courses at SU. You only need to buy LiveText once
for use throughout all of your SU education courses. Your
subscription lasts one year past graduation. If you are taking
an education course as a non-education major, or if you have
another special circumstance that you believe should exclude you
from using this required course material, please see the
Education Department Chairperson to discuss the possibility of a
waiver. (These are only granted in rare cases.)
What do I do
with the CD?
The CD
contains tutorial videos to help you learn to use LiveText. What
you actually paid for is the subscription key code on the card
inside the envelope with the CD. That key code is good for ONE
student subscription which covers all years of college plus one
year after graduation.
I bought the
subscription. Now what?
Attend a
student orientation session and/or use the tutorial videos on
the CD to learn how to use LiveText. An initial instruction
sheet should have been given to you when you bought the
subscription at the bookstore. If you do not have that sheet, it
is available as a Word document above.
Back to Top What do I need
in order to use LiveText?
All you
need is an account (your subscription) and an internet-connected
computer. You can access your LiveText account from any computer
with an internet connection.
I forgot my
password or username. What do I do?
We asked
students to set up their username as their first two initials
and their full last name. For example, Sam E. Seagull's username
would be seseagull. If you cannot remember your password and do
not have it written down on the key code card, you can call or
email LiveText. The email address is
support@livetext.com
and the phone number is 1-866-548-3839.
I am having
trouble viewing a rubric. What do I do?
If your
computer is using a pop-up blocker, the rubric window may be
blocked. Have your pop-up blocker software set to allow pop-up's
on the LiveText web site or disable the pop-up blocker while you
are using LiveText. If you are having trouble with the on-campus
pop-up blocker, check the
IT Helpdesk site
for information about working with SU's pop-up blocking
software.
When I hit the
enter key, my cursor moves down two lines. How do I make it move
down just one line?
Hold the Shift key and hit Enter at the same time. LiveText is
writing HTML code in the background to create your web pages.
Enter tells it to create a new paragraph (two lines down), while
Shift + Enter tells it to create a line break (one line down).
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