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SALISBURY UNIVERSITY

Cashiers Office

Refunds

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Salisbury University has partnered with BankMobile, a division of Customers Bank, to disburse all student refunds.

  • Look for the bright green envelope that will be mailed to your home address with a letter of instruction and a personal code.  PLEASE DO NOT THROW AWAY THE LETTER AND THE CODE.
  • You must use the personal code to select a refund disbursement method.
  • Please update your home address in GullNet.

Refund Program

Salisbury University has partnered with BankMobile, a division of Customers Bank, to disburse all student refunds.  Enrolled students will be receiving a bright green envelope with instructions on selecting a refund disbursement method, even if the student is not expecting a refund.  Refund methods include:  electronic refund to your own bank account (ACH), paper check mailed to the home address, or opening a BankMobile Vibe account with Customers Bank.

Once you select a refund disbursement method, you must verify that your home address is correct in GullNet.  If not, please update.

If a refund method isn't selected, BankMobile, a division of Customers Bank, will default to a refund check and it will be mailed to the home address on file in GullNet, after 21 days, per federal regulations.

If you didn't receive the bright green envelope with instructions and the personal refund activation code, please contact the Cashiers Office at 410-543-6060 or cashiers@salisbury.edu.

To change or update your refund preference, click on the link below:

  • https://bankmobilevibe.com/
  • Log in with your username and password and follow the path:
    Refunds>Refund Preference
  • Follow the instructions to update your refund preference.

To view Salisbury University's contract with BankMobile, a Division of Customers Bank, click here.

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Salisbury University 1101 Camden Avenue Salisbury, MD 21801 410-543-6000
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