V. Financial Safety
A. What is Safe?
Conducting any financial transaction, whether it is in person, over the phone, by mail, or on the internet, should be done in a safe and secure manner.
Here are some tips:
- Be wary of any unsolicited request for personal information no matter how trivial. Does the call want just the last 4 digits
of your social security number? Don't do it. The next caller may just want the first 3 and so on.
- Don't use shared computers to conduct financial business. This includes just checking up on your account. Perhaps the son or
daughter of your friend installed software unknown to the parents.
- When using your own personal computer, keep it up to date. Installing security patches ought to be done daily.
- Are you running virus protection software?
- Suppose you receive mail from your banking institution saying there has been suspicious activity and they need you to log in
and confirm your zip code.. They give you a web address and it looks legitimate. Don't. If there is a phone number attached, give
them a call or better yet, call the customer support number on your recent bill.
Even if you follow the most aggressive security recommendations, you may still become the victim of fraud, identity theft, or even a scam. It is important to promptly report the suspicious or fraudulent activity immediately to the relevant authorities. If you are unsure, contact your local police department or Consumer Protection Agency. Be sure to keep a record of all your correspondence, it may be needed later.
B. Protecting Yourself from Identity Theft
In a recent press release, the Maryland Attorney General offers:
"Identity theft occurs frequently through fraudulent credit accounts, or even utility and phone accounts. Identity thieves are able to steal personal information such as name, address, social security number, and use that information to open accounts in a consumer’s name. Often, identity thieves will use their own address and consumers are unaware of the crime until they check their credit report. When a consumer places a credit freeze, the credit report is blocked. Most retailers and financial institutions will not grant credit without first checking the credit report; once it is frozen, a thief will be unable to open new lines of credit in the consumer’s name. A frozen credit report can only be accessed by the consumer or businesses with which the consumer has an existing relationship".
Here is a 10-minute video from the Federal Trade Commission.
VI. New Federal Reserve Credit Card Regulations
The Credit Card Accountability, Responsibility, and Disclosure Act (CARD) that was signed into law last summer took effect on
February 22, 2010. This law was developed to provide citizens with additional consumer protection. Here are some of the ways
that credit card companies are now required to deal with you:
Information That Your Credit Card Company Has to Provide to You
Advance Notices of Rate or Fee Increases: Credit card companies must now send you a written notice 45 days in advance before
they raise your interest rate, change specific account fees (i.e., annual fees, cash advance fees, and late fees), or make other
major changes to your credit card terms. If a credit card company plans to make changes to the terms of your account, they must give
you the option to cancel your card before fee changes go into effect.
The company does not have to send you a 45-day advance notice before your rate goes up if you have a variable interest rate tied
to an index, and the index goes up. Advance notice also isn’t required when:
- Your introductory interest rate expires and reverts to the previously disclosed “go to” rate.
- Your rate goes up because you did not make the payments you agreed to make on a workout agreement.
Balance Payment Disclosure: Your monthly credit card bill will now contain information that shows how long it will take
to pay off your balance if you only make minimum monthly payments. It will also list how much you need to pay each month in order
to pay off your balance in three years.
Rules Concerning Rates, Fees, and Limits
No rate increases for first year: A credit card company cannot increase your interest rate for the first 12 months after
you open an account. This regulation does not apply if:
- Your card has a variable interest rate tied to an index, and the index goes up.
- You agreed to an introductory rate. However, the introductory rate must be in place at least six months before it reverts
to the “go-to” rate disclosed when you obtained the card.
- You are more than 60 days late paying your bill.
- If you are in a workout agreement and do not make the required payments on time.
No applying rate increases to new charges: If a credit card company increases your interest rate, the new rate only applies to new purchases. It cannot be applied to your existing credit card balance.
Constraints on over-the-limit transactions: The credit card company must now decline transactions if they take your card
over the limit, unless you have contacted them ahead of time to say that you want them to allow transactions even if they go over
the limit. If you choose this approach, your credit card company is only allowed to impose one fee per billing cycle, and you can
revoke your decision to allow automatic over-the-limit charges at any time.
Limitations on high-fee cards: If you’re required to pay fees such as annual or application fees, these fees cannot
add up to more than 25% of the initial card limit. However, this rule does not apply to penalty fees or late charges.
Under Age Protection: Consumers who are less than 21 years of age now have to show that they can make payments. Otherwise,
they will need a cosigner in order to open a credit card account. Once the account is in place, the cosigner must also provide
written permission for all credit limit increases.
Billing and Payment Changes
Your credit card company must now mail or deliver your credit card bill at least 21 days before your payment is due. If you pay more
than the minimum monthly payment, they must apply the extra amount you send to the balance with the highest interest rate unless you
made a purchase under a deferred interest plan (i.e., “no interest if paid in full by April 1, 2010.”) Credit card
companies are not allowed double-cycle billing; they can only charge interest on balances in the current billing cycle.
Possible Negative Effects
It’s very possible that the new credit law may also impact consumers in negative ways. Many experts believe that the new
regulations will lead to increased interest rates, fees, and penalties. The new credit environment also may make it harder for
consumers to obtain credit. o matter what the new law brings, one thing is clear: Consumers who inform themselves and use credit
wisely are more likely to do well. Here are a few basic practices it makes sense to know and utilize:
- Think before you apply: Before applying for a credit card, shop around and compare. Don’t be tempted by introductory
offers that sound too good to be true or enticing rewards that conceal excessive rates.
- Spend responsibly: Used properly, credit cards can help you establish good credit. They come in handy on car rentals,
online purchases, or when you buy big items, such as computers or kitchen appliances. Avoid using them on impulse or when you
know you won’t be able to pay off the balance when the bill arrives.
- Pay your balance in full each month: If you can’t pay the complete balance, pay as much as possible. Making minimum
monthly payments leads to trouble -- and lots of interest. For example, if you owe $1,000 on a credit card with an 18% APR and
only make minimum payments of $30 each month, it could take up to eight years to pay off the balance, and you will pay almost
$700 in interest. If you’d like to know more about the cost of credit, please visit the Financial Tools section CCCS of
MD & DE web site at www.cccs-inc.org.
- Avoid cash advances and credit card checks: These transactions generally involve a much higher interest rate, and cash
advances usually aren’t paid off until the rest of your balance is.
- Review all monthly statements: Check for and dispute unexplained charges. Also routinely request and review your credit
report. To obtain a free, annual credit report from each of the three major credit reporting companies, visit
Get outside help. If you know that you’re going to be late on a credit card payment, call and alert the creditor. Explain
your situation and ask if late fees can be waived. If you need further help, consider seeking advice from a reputable nonprofit
VII. Additional Resources
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