Service Requests

Instructional Design & Delivery provides a faculty service for the development of online assessments. Faculty can provide ID&D with a Word file with assessment questions and associated correct answers and our staff will format the assessment and format the assessment in your MyClasses course.

To use this service faculty can attach the following completed files to an I Need Help request in the ID&D Support Center:

• Word document with associated correct answers. Files provided in the recommended format take less time to process.
• A completed Assessment Development Request form providing details of the course and assessment settings.

Please provide 2 working days for the processing of any requests. Requests received less than 2 working days will be completed as possible.

Instructional Design & Delivery can help guide faculty on the best way to include captions or transcripts with their content based on the type of media file, software used, and hosting space.

For help requesting these materials, please submit a request through ID&D’s Closed Caption & Transcript Request Form.

Faculty can request for their online or hybrid course to be peer-reviewed using the QM rubric.  Salisbury University offers three types of reviews:

• ID&D Course Review - An Instructional Designer will review the course based on the QM rubric and setup a consultation with the faculty or course developer.
• Internal QM Review - Internal quality assurance review for courses/departments not interested in official QM reviews or a preliminary review prior to an official QM review.
• Official QM Review - SU managed official QM review comprising of a three member team (subject matter expert, internal and external reviewer).

You can request any of the three review types using the Course Review Request Form.

If you are teaching more than one section of a course in the same semester, you may choose to combine your sections in MyClasses. This allows you to develop and manage content in once course space and provide the content to both sections. In order to have these sections combined, please fill out the Combine Sections Request.

Non-Credit bearing courses/sites can be created within MyClasses Canvas to assist faculty and staff with course development and program/project delivery/management. Examples include:

• Development Course
• Non-Credit or Organizational Course
• Group Site where all individuals have equal access

If you have a need for a non-credit bearing course or space, please fill out the Course or Non-Credit Course or Group Site Request.