Executive Leader Lecture Series
Dell Social Media Services Group
Tuesday, February 12,
Holloway Hall Auditorium
click here to sign up!
Maribel Sierra is Director of Social media services Group at Dell, where she is
tasked to bring social business solutions to meet customer needs. She had
previously lead Dell’s Social Media Listening and Engagement Strategy, of which
building Dell’s Social Media Listening Command Center was part of her strategy.
Work that has been recognized in multiple publications like Forbes, Mashable,
and ZDNet. Her work around the Command Center has won
the Open Leadership award from Altimeter, Bee Awards, CeBit innovation award in
Australia and others.
She has served for 11 years at Dell across multiple roles, from operations, to
supply chain to call centers. She
enjoys leading through Global organizations,
influencing strategy and driving change.
She is passionate about empowering customers to listen
and engage real time with their customers, for long lasting relationships.
Maribel has an undergrad of Industrial Engineering from Northeastern University,
a Masters in Engineering from MIT and an MBA from Sloan MIT.
Has been a keynote at events like: Affiliate Summit, Penn State Network of
Trainers, NACCM, Socap Annual Conference, Digiday Social, Social Customer
Executive Summit, among others.