Medical Simulation Center
Selected Studies
Supporting Medical Simulation Education
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Aggarwal, R. and A.
Darzi (2011). "Simulation to enhance patient safety: why aren't
we there yet?" Chest 140(4): 854-858.
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The delivery of state-of-the-art medical care is complex,
with large numbers of treatment strategies often available to
individual patients. It is paramount to ensure that each patient
receives optimal treatment in a safe, effective, and timely
manner. Evidence suggests that an unacceptably high number of
patients currently experience suboptimal care as the result of
adverse events and medical error. Simulation-based training
reduces medical error, enhances clinical outcomes, and reduces
the cost of clinical care. It is surprising that medical
simulation is not routinely integrated into the training
curricula of all health-care professionals. Simulation enables
doctors to practice and hone their technical, communication,
decision making, and crisis management skills in a safe and
educationally orientated environment. The process can foster the
development of inter-professional working skills, leading to
enhanced patient outcomes. Selection, credentialing, and
revalidation of medical professionals are also possible in a
simulation setting, enabling maintenance of standards of
practice throughout a medical career. In order for simulation to
become a part of the medical curriculum, collaborative efforts
are required from academics, physicians, managers, and policy
makers alike. Bringing these groups together, while a challenge,
can lead to high-level outputs in medical care, which will
benefit all.
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Barnett, G.
V., L. Hollister, et al. (2011). "Use of the Standardized
Patient to Clarify Interdisciplinary Team Roles." Clinical
Simulation in Nursing 7(5): e169-e173.
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Background The University of Utah began an
interdisciplinary experience for students of the health sciences
professions in order to improve communication and experience
teamwork. Process Students from different health professions
interviewed standardized patients then worked in teams to
develop a care plan. Results Students' evaluations of the
experience were positive. Students felt more at ease in their
communications with other disciplines after the experience. They
saw the value of teamwork in giving optimal patient
care. Conclusions Interdisciplinary team experiences, such as the
one described here, are valuable tools for exposure to the
healthcare teamwork needed to improve patient outcomes.
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Blewer, A. L., M.
Leary, et al. (2011). "Continuous chest compression
cardiopulmonary resuscitation training promotes rescuer
self-confidence and increased secondary training: A
hospital-based randomized controlled trial." Critical Care
Medicine Publish Ahead of Print:
10.1097/CCM.1090b1013e318236f318232ca.
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Objective: Recent work suggests that delivery of
continuous chest compression cardiopulmonary resuscitation is an
acceptable layperson resuscitation strategy, although little is
known about layperson preferences for cardiopulmonary
resuscitation training in continuous chest compression
cardiopulmonary resuscitation. We hypothesized that continuous
chest compression cardiopulmonary resuscitation education would
lead to greater trainee confidence and would encourage wider
dissemination of cardiopulmonary resuscitation skills compared
to standard cardiopulmonary resuscitation training (30
compressions: two breaths). Design: Prospective, multicenter
cohort study. Setting: Three academic medical center inpatient
wards. Subjects: Adult family members or friends (>=18 yrs old)
of inpatients admitted with cardiac-related diagnoses.
Interventions: In a multicenter randomized trial, family members
of hospitalized patients were trained via the educational method
of video self-instruction. Subjects were randomized to
continuous chest compression cardiopulmonary resuscitation or
standard cardiopulmonary resuscitation educational modes.
Measurements: Cardiopulmonary resuscitation performance data
were collected using a cardiopulmonary resuscitation
skill-reporting manikin. Trainee perspectives and secondary
training rates were assessed through mixed qualitative and
quantitative survey instruments. Main Results: Chest compression
performance was similar in both groups. The trainees in the
continuous chest compression cardiopulmonary resuscitation group
were significantly more likely to express a desire to share
their training kit with others (152 of 207 [73%] vs. 133 of 199
[67%], p = .03). Subjects were contacted 1 month after initial
enrollment to assess actual sharing, or "secondary training."
Kits were shared with 2.0 +/- 3.4 additional family members in
the continuous chest compression cardiopulmonary resuscitation
group vs. 1.2 +/- 2.2 in the standard cardiopulmonary
resuscitation group (p = .03). As a secondary result, trainees
in the continuous chest compression cardiopulmonary
resuscitation group were more likely to rate themselves "very
comfortable" with the idea of using cardiopulmonary
resuscitation skills in actual events than the standard
cardiopulmonary resuscitation trainees (71 of 207 [34%] vs. 57
of 199 [28%], p = .08). Conclusions: Continuous chest
compression cardiopulmonary resuscitation education resulted in
a statistically significant increase in secondary training. This
work suggests that implementation of video self-instruction
training programs using continuous chest compression
cardiopulmonary resuscitation may confer broader dissemination
of life-saving skills and may promote rescuer comfort with newly
acquired cardiopulmonary resuscitation knowledge. Clinical Trial
Registration: URL: http://clinicaltrials.gov. Unique identifier:
NCT01260441. (C) 2011 by the Society of Critical Care Medicine
and Lippincott Williams & Wilkins
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Cook, D. A., R.
Hatala, et al. (2011). "Technology-enhanced simulation for
health professions education: a systematic review and
meta-analysis." JAMA 306(9): 978-988.
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CONTEXT: Although technology-enhanced simulation has
widespread appeal, its effectiveness remains uncertain. A
comprehensive synthesis of evidence may inform the use of
simulation in health professions education. OBJECTIVE: To
summarize the outcomes of technology-enhanced simulation
training for health professions learners in comparison with no
intervention. DATA SOURCE: Systematic search of MEDLINE, EMBASE,
CINAHL, ERIC, PsychINFO, Scopus, key journals, and previous
review bibliographies through May 2011. STUDY SELECTION:
Original research in any language evaluating simulation compared
with no intervention for training practicing and student
physicians, nurses, dentists, and other health care
professionals. DATA EXTRACTION: Reviewers working in duplicate
evaluated quality and abstracted information on learners,
instructional design (curricular integration, distributing
training over multiple days, feedback, mastery learning, and
repetitive practice), and outcomes. We coded skills (performance
in a test setting) separately for time, process, and product
measures, and similarly classified patient care behaviors. DATA
SYNTHESIS: From a pool of 10,903 articles, we identified 609
eligible studies enrolling 35,226 trainees. Of these, 137 were
randomized studies, 67 were nonrandomized studies with 2 or more
groups, and 405 used a single-group pretest-posttest design. We
pooled effect sizes using random effects. Heterogeneity was
large (I(2)>50%) in all main analyses. In comparison with no
intervention, pooled effect sizes were 1.20 (95% CI, 1.04-1.35)
for knowledge outcomes (n = 118 studies), 1.14 (95% CI,
1.03-1.25) for time skills (n = 210), 1.09 (95% CI, 1.03-1.16)
for process skills (n = 426), 1.18 (95% CI, 0.98-1.37) for
product skills (n = 54), 0.79 (95% CI, 0.47-1.10) for time
behaviors (n = 20), 0.81 (95% CI, 0.66-0.96) for other behaviors
(n = 50), and 0.50 (95% CI, 0.34-0.66) for direct effects on
patients (n = 32). Subgroup analyses revealed no consistent
statistically significant interactions between simulation
training and instructional design features or study quality.
CONCLUSION: In comparison with no intervention,
technology-enhanced simulation training in health professions
education is consistently associated with large effects for
outcomes of knowledge, skills, and behaviors and moderate
effects for patient-related outcomes.
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Frengley, R. W., J.
M. Weller, et al. (2011). "The effect of a simulation-based
training intervention on the performance of established critical
care unit teams." Crit Care Med 39(12): 2605-2611.
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OBJECTIVE: : We evaluated the effectiveness of a
simulation-based intervention on improving teamwork in
multidisciplinary critical care teams managing airway and
cardiac crises and compared simulation-based learning and
case-based learning on scores for performance. DESIGN: :
Self-controlled randomized crossover study design with blinded
assessors. SETTING: : A simulated critical care ward, using a
high-fidelity patient simulator, in a university simulation
center. SUBJECTS: : Forty teams from critical care units within
the region comprising one doctor and three nurses. INTERVENTION:
: At the beginning and end of the 10-hr study day, each team
undertook two pre-intervention and two post-intervention
assessment simulations (one airway, one cardiac on both
occasions). The study day included presentations and discussions
on human factors and crisis management, and airway and cardiac
skills stations. For the intervention, teams were randomized to
case-based learning or simulation-based learning for cardiac or
airway scenarios. MEASUREMENTS AND MAIN RESULTS: : Each
simulation was recorded and independently rated by three blinded
expert assessors using a structured rating tool with technical
and behavioral components. Participants were surveyed 3 months
later. We demonstrated significant improvements in scores for
overall teamwork (p </= .002) and the two behavioral factors,
"Leadership and Team Coordination" (p </= .002) and "Verbalizing
Situational Information" (p </= .02). Scores for clinical
management also improved significantly (p </= .003). We found no
significant difference between simulation-based learning and
case-based learning in the context of this study. Survey data
supported the effectiveness of study day with responders
reporting retention of learning and changes made to patient
management. CONCLUSIONS: : A simulation-based study day can
improve teamwork in multidisciplinary critical care unit teams
as measured in pre- and post-course simulations with some
evidence of subsequent changes to patient management. In the
context of a full-day course, using a mix of simulation-based
learning and case-based learnings seems to be an effective
teaching strategy.
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Nishisaki, A., J.
Nguyen, et al. (2011). "Evaluation of multidisciplinary
simulation training on clinical performance and team behavior
during tracheal intubation procedures in a pediatric intensive
care unit." Pediatr Crit Care Med 12(4): 406-414.
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OBJECTIVE: Tracheal intubation in the pediatric intensive
care unit is often performed in emergency situations with high
risks. Simulation has been recognized as an effective
methodology to train both technical and teamwork skills. Our
objectives were to develop a feasible tool to evaluate team
performance during tracheal intubation in the pediatric
intensive care unit and to apply the tool in the clinical
setting to determine whether multidisciplinary teams with a
higher number of simulation-trained providers exhibit more
proficient performance. DESIGN: Prospective, observational pilot
study. SETTING: Single tertiary children's hospital pediatric
intensive care unit. SUBJECTS: Pediatric and emergency medicine
residents, pediatric intensive care unit nurses, and respiratory
therapists from October 2007 to June 2008. INTERVENTIONS: A
pediatric intensive care unit on-call resident, a pediatric
intensive care unit nurse, and a respiratory therapist received
simulation-based multidisciplinary airway management training
every morning. An assessment tool for team technical and
behavioral skills was developed. Independent trained observers
rated actual intubations in the pediatric intensive care unit by
using this tool. MEASUREMENTS AND MAIN RESULTS: For observer
training, two independent raters (research assistants 1 and 2)
evaluated a total of 53 training sessions (research assistant 1,
16; research assistant 2, 37). The correlation coefficient with
the facilitator expert (surrogate standard) was .73 for research
assistant 1 and .88 for research assistant 2 (p </= .001 for
both) in the total score, .84 for research assistant 1 and .77
for research assistant 2 (p < .001 for both) in the technical
domain, and .63 for research assistant 1 (p = .009) and .84 for
research assistant 2 (p < .001) in the behavioral domain. The
correlation coefficient was lower in video-based observation
(.62 vs. .88, on-site). For clinical observation, 15 intubations
were observed in real time by raters. The performance by a team
with two or more simulation-trained members was rated higher
compared with the team with fewer than two trained members
(total score: 127 +/- 6 vs. 116 +/- 9, p = .012, mean +/- sd).
CONCLUSIONS: It is feasible to rate the technical and behavioral
performance of multidisciplinary airway management teams during
real intensive care unit intubation events by using our
assessment tool. The presence of two or more multidisciplinary
simulation-trained providers is associated with improved
performance during real events.
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Passiment,
M., H. Sacks, et al. (2011). "Medical Simulation in Medical
Education: Results of an AAMC Survey."
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The AAMC, working jointly with the Society for Simulation
in Healthcare (SSH), the Association for Standardized Patient
Educators (ASPE), and the American Association of Colleges of
Nursing (AACN) developed the survey in 2010 to better understand
how medical schools and teaching hospitals are using simulation
for education and assessment and determine the operational
impact of simulation at AAMC-member institutions. The survey
data demonstrates medical schools and teaching hospitals are
exploring and adopting simulation as an avenue to enhance
learning at all stages of the medical education continuum.
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Zhang, C., S.
Thompson, et al. (2011). "A Review of Simulation-Based
Interprofessional Education." 7(4):
e117-e126.
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Simulation is fast becoming an integral part of health
professional education, including interprofessional education
(IPE). There are numerous reports of positive student reactions
to this innovative teaching strategy. However, there remains a
need for evidence of positive learning outcomes from studies
using methodological rigor and validated evaluation strategies.
The purpose of this literature review and synthesis is to
examine research studies of simulation-based interprofessional
education (IPE), with a focus on study design and evaluation
strategies. A literature search was conducted using CINAHL,
MEDLINE, and PsycINFO for the years 1999–2009. A total of 25
studies met the established inclusion criteria, namely, (a) both
simulation and IPE were reported, (b) research study results
were presented, and (c) quantitative assessment and /or outcome
measures were reported. Although positive effects of
simulation-based IPE were revealed, a wide range of educational
interventions used outcome measures that were
investigator-developed questionnaires lacking psychometric
testing. Given these findings, the authors suggest that the use
of an evaluation framework that defines outcomes and a quality
improvement model to structure a disciplined approach to
designing and testing an intervention could provide the
scientific foundation for measuring effectiveness of
simulation-based IPE.
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Lighthall, G. K.,
T. Poon, et al. (2010). "Using In Situ Simulation to Improve
In-Hospital Cardiopulmonary Resuscitation." Joint Commission
Journal on Quality and Patient Safety 36(5): 209-216.
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Background: There is widespread recognition that
the conduct of cardiac resuscitation is problematic. In situ
simulation has been used to train and evaluate cardiac arrest
teams' performance in the hospital setting, but in work at a
university-affiliated, tertiary care facility, the simulated
cardiac arrests were used to understand how well health care
providers and their environment function during arrests, with
the goal of a rapid intervention to correct problem areas.
Latent conditions—innate, mostly hidden, workplace
factors—can have a large detrimental impact on
resuscitation efforts.<P></P><B>Methods:</B> Observations from a
series of unannounced simulated cardiac arrests undertaken at
diverse locations within a university-affiliated, tertiary care
hospital were a component of an ongoing initiative to improve
performance of emergency cardiovascular
care.<P></P><B>Results:</B> Fourteen cardiac arrest simulations
revealed 24 hazardous findings, approximately two thirds of
which had a high likelihood of compromising patient survival if
they had occurred during an actual cardiac arrest. Categories of
problems included active errors by teams and individuals and
systemic or latent errors of the environment. Because the
simulations were designed with the goal of discovering and
documenting errors, most errors led to further actions,
policies, and procedures that were rapidly adopted by the
medical center to prevent their
recurrence.<P></P><B>Conclusions:</B> In situ simulation of
cardiac arrests elicits lifelike behaviors and allows engagement
of all personnel and resources applicable to real arrests. This
method allowed for remedial plans to be developed before further
harm could occur. Accordingly, in situ simulation of high-risk
events may be a useful, efficient technique that complements
existing quality assurance processes in hospitals.
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Ruesseler, M., M.
Weinlich, et al. (2010). "Simulation training improves ability
to manage medical emergencies." Emerg Med J 27(10): 734-738.
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OBJECTIVE: In the case of an emergency, fast and
structured patient management is crucial for a patient's
outcome. Every physician and graduate medical student should
possess basic knowledge of emergency care and the skills to
manage common emergencies. This study determines the effect of a
simulation-based curriculum in emergency medicine on students'
abilities to manage emergency situations. METHODS: A controlled,
blinded educational trial of 44 final-year medical students was
carried out at Frankfurt Medical School; 22 students completed
the former curriculum as the control group and 22 the new
curriculum as the intervention group. The intervention consists
of simulation-based training with theoretical and
simulation-based training sessions in realistic encounters based
on the Basic Life Support (BLS), Advanced Cardiac Life Support
(ACLS) and adapted Advanced Trauma Life Support (ATLS) training.
Further common emergencies were integrated corresponding to the
course objectives. All students faced a performance-based
assessment in a 10 station Objective Structured Clinical
Examination (OSCE) using checklist rating within a maximum of 4
months after completion of the intervention. RESULTS: The
intervention group performed significantly better at all of the
10 OSCE stations in the checklist rating (p<0.0001 to p=0.016).
CONCLUSIONS: The simulation-based intervention offers a
positively evaluated possibility to enhance students' skills in
recognising and handling emergencies. Additional studies are
required to measure the long-term retention of the acquired
skills, as well as the effect of training in healthcare
professionals.
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Barsuk, J. H.
(2009). "Use of Simulation-Based Education to Reduce
Catheter-Related Bloodstream Infections." Archives of Internal
Medicine 169(15): 1420-1423.
Background: Simulation-based education
improves procedural competence in central venous catheter (CVC)
insertion. The effect of simulation-based education in CVC
insertion on the incidence of catheter-related bloodstream
infection (CRBSI) is unknown. The aim of this study was to
determine if simulation-based training in CVC insertion reduces
CRBSI. Methods: This was an observational
education cohort study set in an adult intensive care unit (ICU)
in an urban teaching hospital. Ninety-two internal medicine and
emergency medicine residents completed a simulation-based
mastery learning program in CVC insertion skills. Rates of CRBSI
from CVCs inserted by residents in the ICU before and after the
simulation-based educational intervention were compared over a
32-month period. Results: There were fewer
CRBSIs after the simulator-trained residents entered the
intervention ICU (0.50 infections per 1000 catheter-days)
compared with both the same unit prior to the intervention (3.20
per 1000 catheter-days) (P = .001) and with another ICU in the
same hospital throughout the study period (5.03 per 1000
catheter-days) (P = .001). Conclusions: An
educational intervention in CVC insertion significantly improved
patient outcomes. Simulation-based education is a valuable
adjunct in residency education.
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Dieckmann, P., S.
Molin Friis, et al. (2009). "The art and science of debriefing
in simulation: Ideal and practice." Medical teacher 31(7):
e287-294.
OBJECTIVES: Describing what simulation centre leaders see
as the ideal debriefing for different simulator courses (medical
vs. crisis resource management (CRM)-oriented). Describing the
practice of debriefing based on interactions between instructors
and training participants. METHODS: Study 1 - Electronic
questionnaire on the relevance of different roles of the medical
teacher for debriefing (facilitator, role model, information
provider, assessor, planner, resource developer) sent to
simulation centre leaders. Study 2 - Observation study using a
paper-and-pencil tool to code interactions during debriefings in
simulation courses for CRM for content (medical vs.
CRM-oriented) and type (question vs. utterance). RESULTS: Study
1 - The different roles were seen as equally important for both
course types with the exception of 'information provider' which
was seen as more relevant for medical courses. Study 2 - There
were different interaction patterns during debriefings: line -
involving mostly the instructor and one course participant,
triangle - instructor and two participants, fan - instructor and
all participants in a dyadic form and net - all participants and
the instructor with cross references. CONCLUSION: What
simulation centre heads think is important for the role mix of
simulation instructors is (at least partly) not reflected in
debriefing practice.
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Wayne, D. B., A.
Didwania, et al. (2008). "Simulation-based education improves
quality of care during cardiac arrest team responses at an
academic teaching hospital: a case-control study." Chest 133(1):
56-61.
BACKGROUND: Simulation technology is widely used in
medical education. Linking educational outcomes achieved in a
controlled environment to patient care improvement is a constant
challenge. METHODS: This was a retrospective case-control study
of cardiac arrest team responses from January to June 2004 at a
university-affiliated internal medicine residency program.
Medical records of advanced cardiac life support (ACLS) events
were reviewed to assess adherence to ACLS response quality
indicators based on American Heart Association (AHA) guidelines.
All residents received traditional ACLS education. Second-year
residents (simulator-trained group) also attended an educational
program featuring the deliberate practice of ACLS scenarios
using a human patient simulator. Third-year residents
(traditionally trained group) were not trained on the simulator.
During the study period, both simulator-trained and
traditionally trained residents responded to ACLS events. We
evaluated the effects of simulation training on the quality of
the ACLS care provided. RESULTS: Simulator-trained residents
showed significantly higher adherence to AHA standards (mean
correct responses, 68%; SD, 20%) vs traditionally trained
residents (mean correct responses, 44%; SD, 20%; p = 0.001). The
odds ratio for an adherent ACLS response was 7.1 (95% confidence
interval, 1.8 to 28.6) for simulator-trained residents compared
to traditionally trained residents after controlling for patient
age, ventilator, and telemetry status. CONCLUSIONS: A
simulation-based educational program significantly improved the
quality of care provided by residents during actual ACLS events.
There is a growing body of evidence indicating that simulation
can be a useful adjunct to traditional methods of procedural
training.
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Rudolph, J. W., R.
Simon, et al. (2007). "Debriefing with good judgment: combining
rigorous feedback with genuine inquiry." Anesthesiology clinics
25(2): 361-376.
Drawing on theory and empirical findings from a 35-year
research program in the behavioral sciences on how to improve
professional effectiveness through reflective practice, we
develop a model of "debriefing with good judgment." The model
specifies a rigorous reflection process that helps trainees
surface and resolve pressing clinical and behavioral dilemmas
raised by the simulation. Based on the authors' own experience
using this approach in approximately 2000 debriefings, it was
found that the "debriefing with good judgment" approach often
sparks self-reflection and behavior change in trainees.
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Issenberg, S. B.,
W. C. McGaghie, et al. (2005). "Features and uses of
high-fidelity medical simulations that lead to effective
learning: a BEME systematic review." Medical teacher 27(1):
10-28.
REVIEW DATE: 1969 to 2003, 34 years. BACKGROUND AND
CONTEXT: Simulations are now in widespread use in medical
education and medical personnel evaluation. Outcomes research on
the use and effectiveness of simulation technology in medical
education is scattered, inconsistent and varies widely in
methodological rigor and substantive focus. OBJECTIVES: Review
and synthesize existing evidence in educational science that
addresses the question, 'What are the features and uses of
high-fidelity medical simulations that lead to most effective
learning?'. SEARCH STRATEGY: The search covered five literature
databases (ERIC, MEDLINE, PsycINFO, Web of Science and Timelit)
and employed 91 single search terms and concepts and their
Boolean combinations. Hand searching, Internet searches and
attention to the 'grey literature' were also used. The aim was
to perform the most thorough literature search possible of
peer-reviewed publications and reports in the unpublished
literature that have been judged for academic quality. INCLUSION
AND EXCLUSION CRITERIA: Four screening criteria were used to
reduce the initial pool of 670 journal articles to a focused set
of 109 studies: (a) elimination of review articles in favor of
empirical studies; (b) use of a simulator as an educational
assessment or intervention with learner outcomes measured
quantitatively; (c) comparative research, either experimental or
quasi-experimental; and (d) research that involves simulation as
an educational intervention. DATA EXTRACTION: Data were
extracted systematically from the 109 eligible journal articles
by independent coders. Each coder used a standardized data
extraction protocol. DATA SYNTHESIS: Qualitative data synthesis
and tabular presentation of research methods and outcomes were
used. Heterogeneity of research designs, educational
interventions, outcome measures and timeframe precluded data
synthesis using meta-analysis. HEADLINE RESULTS: Coding accuracy
for features of the journal articles is high. The extant quality
of the published research is generally weak. The weight of the
best available evidence suggests that high-fidelity medical
simulations facilitate learning under the right conditions.
These include the following: providing feedback--51 (47%)
journal articles reported that educational feedback is the most
important feature of simulation-based medical education;
repetitive practice--43 (39%) journal articles identified
repetitive practice as a key feature involving the use of
high-fidelity simulations in medical education; curriculum
integration--27 (25%) journal articles cited integration of
simulation-based exercises into the standard medical school or
postgraduate educational curriculum as an essential feature of
their effective use; range of difficulty level--15 (14%) journal
articles address the importance of the range of task difficulty
level as an important variable in simulation-based medical
education; multiple learning strategies--11 (10%) journal
articles identified the adaptability of high-fidelity
simulations to multiple learning strategies as an important
factor in their educational effectiveness; capture clinical
variation--11 (10%) journal articles cited simulators that
capture a wide variety of clinical conditions as more useful
than those with a narrow range; controlled environment--10 (9%)
journal articles emphasized the importance of using
high-fidelity simulations in a controlled environment where
learners can make, detect and correct errors without adverse
consequences; individualized learning--10 (9%) journal articles
highlighted the importance of having reproducible, standardized
educational experiences where learners are active participants,
not passive bystanders; defined outcomes--seven (6%) journal
articles cited the importance of having clearly stated goals
with tangible outcome measures that will more likely lead to
learners mastering skills; simulator validity--four (3%) journal
articles provided evidence for the direct correlation of
simulation validity with effective learning. CONCLUSIONS: While
research in this field needs improvement in terms of rigor and
quality, high-fidelity medical simulations are educationally
effective and simulation-based education complements medical
education in patient care settings.
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